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Must-Have Amenities: What Renters Prioritize When Choosing a Property


Renting a multifamily property can be a significant decision for many individuals and families, influencing their lifestyle, convenience, and overall happiness. As the rental market becomes increasingly competitive, landlords and Property Managers need to understand what amenities and features are most valuable to renters to remain competitive and ensure resident satisfaction. Here, we dive into the must-have amenities that renters prioritize when choosing a property.

Must-Have Amenities for Renters

Technology Support

In our increasingly digital world, reliable technology support is a top priority for renters. This includes high-speed internet, which is essential for everything from remote work to streaming entertainment. Properties equipped with fiber-optic connections or offering gigabit internet speeds stand out in the market.

Additionally, smart home technology is becoming more desirable. Features like smart thermostats, lighting systems, and security cameras provide convenience and control, allowing renters to manage their home environment from their smartphones. Properties that offer USB charging outlets and pre-installed cable or satellite TV options further cater to the tech-savvy renter.

Responsive Maintenance Services

Efficient and responsive maintenance services are crucial for renter satisfaction. Renters want assurance that any issues, from a leaky faucet to a malfunctioning appliance, will be addressed promptly and professionally. Offering a 24/7 maintenance hotline or an online portal for service requests can significantly enhance the renter experience.

Regular property upkeep, including groundskeeping and common area cleaning, also plays a vital role. Well-maintained properties not only look appealing but also reflect a commitment to providing a quality living environment.

Safety and Security Features

Safety is a non-negotiable priority for renters. Properties that invest in robust security features tend to attract and retain residents more effectively. Essential safety features include:

  • Gated Access: Controlled entry points that restrict unauthorized access.

  • Security Cameras: Surveillance systems in common areas and entry points.

  • Smart Locks: Keyless entry systems that enhance security and convenience.

  • Well-Lit Areas: Adequate lighting in parking lots, walkways, and common areas to deter crime and improve visibility.

Renters are more likely to choose and stay in properties where they feel secure, making these features indispensable.

Sustainable and Energy-Efficient Features

As environmental awareness grows, so does the demand for sustainable living options. Renters are increasingly prioritizing properties with green features that reduce their carbon footprint and utility costs. Key sustainable amenities include:

  • Energy-Efficient Appliances: Refrigerators, washers, dryers, and HVAC systems that consume less energy.

  • Solar Panels: Renewable energy sources that lower electricity bills.

  • Water-Saving Fixtures: Low-flow toilets and showerheads that conserve water.

  • Recycling Programs: On-site facilities for recycling and composting.

Properties that implement these features not only appeal to environmentally conscious renters but also offer long-term cost savings.

On-Site Amenities and Services

Convenience is a major factor in rental decisions, and on-site amenities can significantly enhance the living experience. Renters look for properties that offer a range of services and recreational options, such as:

  • Fitness Centers: On-site gyms save renters the cost and time of commuting to external fitness facilities.

  • Swimming Pools and Recreation Areas: Spaces for relaxation and socializing.

  • Package Delivery Lockers: Secure and convenient package retrieval systems.

  • Co-Working Spaces: Dedicated areas for remote work or study, particularly important for freelancers and remote workers.

  • Communal Lounges: Social spaces where tenants can interact and build a sense of community.

  • Concierge Services: Assistance with tasks like dry cleaning, reservations, and more.

These amenities not only add value but also create a more vibrant and cohesive community.

Staying Competitive in the Market

To attract and retain renters in today’s competitive market, Property Owners and Managers must focus on providing amenities that align with modern needs and lifestyles. Technology support, responsive maintenance, robust safety features, sustainable living options, and comprehensive on-site amenities are no longer optional but essential. By prioritizing these features, landlords can enhance the desirability of their properties, ensuring tenant satisfaction and long-term occupancy.


Partnering with BGSF is not just about filling positions; it's about building communities and ensuring the satisfaction and safety of every resident. Contact us to learn how we can support your property’s success.

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