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The world of work is evolving—fast. Whether you're a job seeker planning your next move or an employer seeking smart, strategic staffing solutions, our Resource Center keeps you informed, inspired, and ahead of the curve.
Explore thought leadership, market insights, and workforce trends across our core specialties: Professional & IT Services, Managed Solutions, and Property Management Staffing.
BGSF is your trusted resource for what’s now—and what’s next.


2026 Is Here: What Property Management Leaders Are Prioritizing Now
As we step into 2026, property management leaders are moving from reflection to execution. The challenges of recent years have reshaped how teams operate, and the focus now is on building smarter, more resilient organizations that can scale without burning out staff or budgets. To better understand what’s driving decision-making this year, we asked our LinkedIn community a simple question: What’s your top operational priority heading into 2026? The responses offer a clear sna
4 days ago2 min read


Market Research for the New Year: Predicting Where Renters Will Go
As we turn the page on 2025 and look ahead to 2026, rental market dynamics continue to evolve in ways that matter deeply for property managers, investors, and real estate professionals. By analyzing demand trends, neighborhood competitiveness, and renter profiles from 2025, stakeholders can position themselves to capitalize on shifting preferences and emerging hotspots in the coming year. Renter Demand in 2026 1. 2025’s Rental Market: A Data-Driven Foundation Across the Unite
4 days ago4 min read


Winter-Proofing Properties: Essential Staffing & Operational Strategies
Winter's colder weather introduces operational risks that can quickly impact resident satisfaction, property safety, and budgets if teams aren’t properly prepared. From frozen pipes and heating failures to snow removal and emergency coverage gaps, winter stresses every aspect of property operations. The most resilient properties don’t just winterize their buildings; they winter-proof their staffing and processes. Here’s how property managers can stay ahead of winter challenge
Dec 23, 20252 min read


Why Smart Amenities Demand Smart Staffing
Smart amenities have quickly shifted from “nice to have” to “expected.” From smart locks and package lockers to EV charging stations, access control, and AI-powered leasing tools, today’s residents want convenience, connectivity, and seamless experiences. But while properties continue to invest heavily in technology, one critical piece is often overlooked: the people required to support it. The reality is simple: smart amenities only perform as well as the teams managing them
Dec 16, 20252 min read


Your 2026 Playbook Starts Now: Key Multifamily Operational Takeaways from 2025
2025 was a year of quiet shifts that will define how multifamily operators compete in 2026. Rent growth cooled, occupancy softened in pockets, resident expectations moved even further into digital and convenience-first territory, and staffing crunches forced operators to rethink how — and who — keeps communities running. If you want your portfolio to win in 2026, start acting now. Below are the operational takeaways that should be in everyone's playbook for next year. Multifa
Dec 16, 20254 min read


Top Skills Apartment Properties Need Today, And How to Hire for Them
The apartment and multifamily housing industry is undergoing rapid transformation. According to a recent report by the National Apartment Association (NAA) , sponsored by MRI Software, many operators are wrestling with rising operating expenses, labor shortages, and mounting pressure to deliver high-quality resident services, all while modernizing and centralizing operations across portfolios. As a result, the bar for staffing has risen. It’s no longer enough to fill traditio
Dec 9, 20254 min read


The Rising Importance of ESG in Multifamily: How PropTech Can Help in 2026
ESG is becoming a critical factor for both multifamily owners and operators. Residents expect healthier, lower-cost homes; investors seek resilient, lower-risk assets; and regulators and corporate buyers are demanding greater transparency. In 2026, properties that can credibly demonstrate ESG performance will stand out with higher occupancy, rent premiums, and reduced regulatory and financing risks. Explore why ESG matters for multifamily now more than ever, how PropTech mak
Dec 4, 20253 min read


Fire Watch & Winter Safety: Proactive Strategies for Multifamily Properties
Winter brings festive energy, cooler temperatures, and increased resident activity indoors. But it also ushers in elevated risks for multifamily communities. Heating systems work overtime, holiday décor creates an added electrical load, and severe weather can disrupt essential systems. For property managers, this season calls for heightened vigilance, proactive planning, and strategic fire watch support when needed. Below are practical, timely strategies to keep residents saf
Dec 3, 20253 min read


Concierge Services During the Holidays: Elevating Resident Experience & Operational Readiness
The holiday season is one of the most joyful and operationally complex times of the year for multifamily communities. Package volume skyrockets, guest traffic increases, maintenance requests shift with cold-weather needs, and residents expect elevated service as they host friends and family. Concierge services play a crucial role in keeping everything running smoothly while enhancing the resident experience when it matters most. Here’s how thoughtful concierge support can tr
Nov 25, 20253 min read


More Packages, More People, More Pressure: Protect Your Resident Experience Through the Holidays
The holiday season is an exciting time for residents, but it’s also one of the busiest for property managers. Increased package deliveries, higher foot traffic, and elevated maintenance requests can put your staff under immense pressure. Without the right preparation, these seasonal spikes can affect resident satisfaction and operational efficiency. That’s where flexible staffing comes in. By adjusting your workforce to meet seasonal demands, you can maintain a smooth, stress
Nov 21, 20252 min read


Hidden Hazards: The Top Environmental Threats Every Property Manager Should Know
Multifamily property management comes with a unique set of challenges. And while many focus on occupancy rates, rent collection, or resident satisfaction, environmental threats often fly under the radar until it’s too late. From hoarding and fentanyl contamination to Legionella outbreaks and asbestos exposure, these hazards can pose serious health and safety risks to residents and staff alike. Understanding them and preparing in advance is critical for protecting your communi
Nov 12, 20253 min read


Finish Strong: How to Tackle Year-End Hiring Challenges Before the Holidays
The end of the year often brings a mix of excitement, reflection, and pressure for businesses. While teams are wrapping up projects and preparing for the holidays, hiring managers face a unique challenge: filling open positions before the year ends. Year-end hiring can be tricky with holiday vacations, slower response times, and budget considerations all impacting recruitment. However, with the right strategies, you can finish the year strong and enter the new year with a ful
Nov 12, 20253 min read


Scaling Your On‑Demand Workforce in the Age of Resident Choice
In today’s multifamily and commercial real estate environment, resident expectations are continually evolving, occupancy levels fluctuate with the seasons and market shifts, and property teams must remain agile. As operators seek to meet these evolving demands , one major component is workforce flexibility. Having the ability to scale staffing up or down, without committing to permanent overhead, is becoming a critical differentiator. The Drivers of Workforce Scaling Needs Fl
Nov 6, 20254 min read


Leveraging Data & Analytics to Predict Staffing Gaps in Your Portfolio
With pressures mounting in property management, from labor‑market headwinds to rising operational costs, property owners and operators who rely on reactive hiring risk falling behind. According to a recent report from the National Apartment Association (NAA), labor‑market constraints are among the most acute operational threats. But for multi‑property portfolios, anticipating staffing gaps through data and analytics could be a key differentiator in establishing strategy and
Nov 5, 20254 min read


Smart Homes, Smarter Investments: ROI of PropTech in Multifamily Properties
In today’s multifamily market, residents expect more than just a roof over their heads. Smart-home features and PropTech are becoming essential amenities that can drive energy efficiency, reduce maintenance costs, increase rental income, and enhance property value. For property owners and operators, the real question is: how do you turn these technologies into measurable ROI? This blog explores the financial benefits of smart-home technology in multifamily properties, from en
Nov 5, 20253 min read


The Hidden Costs of Understaffing in Property Management: How Skipping Roles Hurts Retention & Reputation
In a tight labor market and an increasingly competitive industry, property management leaders are under immense pressure to do more with less. Balancing budgets while maintaining smooth operations is no easy feat, and too often, staffing becomes the first area to take a hit. But as highlighted by Multifamily Insiders , when onsite teams are stretched too thin, the ripple effects are immediate and costly. Understaffing isn’t just a budget issue; it’s a resident experience issu
Oct 29, 20253 min read


Why Maintenance Training Programs Are a Game-Changer for Your Career
In today’s competitive job market, standing out means more than just having experience. It means staying current, certified, and confident in your skills. For maintenance professionals in multifamily property management, training programs are a career game-changer. Whether you’re just starting out or looking to move up, investing in your technical training can open doors to better jobs, higher pay, and long-term career growth. Benefits of Maintenance Training 1. Build In-Dema
Oct 23, 20252 min read


How PropTech Is Transforming Trust and Safety in Multifamily Housing
Residents want to feel that their home is not only comfortable, but also secure . At the same time, property owners and managers face rising costs, tighter margins, and increasing pressure from renters who expect smart amenities. Enter PropTech: smart locks, integrated surveillance systems, sensors, remote monitoring, and analytics that are reshaping how multifamily communities are managed and experienced. Tools to Raise Safety in Multifamily Living Here are the main PropTech
Oct 23, 20254 min read


Meeting the Rising Demand in Senior Housing: The Critical Role of Property Management Staffing
The U.S. is in the midst of a demographic shift that is rewriting the playbook for housing. As Baby Boomers age and life expectancies increase, demand for senior housing, including independent living, assisted living, and memory care, is surging. At the same time, supply in many markets is struggling to keep up. Amid this rapidly evolving landscape, property management teams are increasingly under pressure, and staffing has become as essential as bricks and mortar. In this po
Oct 15, 20254 min read


Elevating the Resident Experience: The Growing Role of Concierge Services in Multifamily Communities
Today’s renters are seeking more than just a place to live. They want an experience. That’s why concierge services are quickly becoming a...
Oct 8, 20252 min read
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