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The holiday season is one of the most joyful and operationally complex times of the year for multifamily communities. Package volume skyrockets, guest traffic increases, maintenance requests shift with cold-weather needs, and residents expect elevated service as they host friends and family. Concierge services play a crucial role in keeping everything running smoothly while enhancing the resident experience when it matters most. Here’s how thoughtful concierge support can tr

As the 2025 holiday season ramps up, one trend is dominating workforce conversations: seasonal hiring is unusually weak across the U.S. According to recent reporting from The Washington Post , employers across multiple industries are scaling back holiday hiring plans in response to softened demand, tighter budgets, and a continued push toward operational efficiency. And property management teams are feeling it too. To understand how the industry is responding, we launched a L

The holiday season is an exciting time for residents, but it’s also one of the busiest for property managers. Increased package deliveries, higher foot traffic, and elevated maintenance requests can put your staff under immense pressure. Without the right preparation, these seasonal spikes can affect resident satisfaction and operational efficiency. That’s where flexible staffing comes in. By adjusting your workforce to meet seasonal demands, you can maintain a smooth, stress

The final months of the year bring a unique set of challenges for commercial real estate (CRE) teams. Between vacation requests, seasonal traffic spikes, and year-end operational demands, keeping properties fully staffed can feel like trying to solve a moving puzzle. Yet, with proactive planning and smart workforce strategies, CRE teams can navigate this period smoothly and ensure seamless operations. A Holiday Staffing Guide for CRE Teams 1. Anticipate PTO and Leave Gaps Ear

Multifamily property management comes with a unique set of challenges. And while many focus on occupancy rates, rent collection, or resident satisfaction, environmental threats often fly under the radar until it’s too late. From hoarding and fentanyl contamination to Legionella outbreaks and asbestos exposure, these hazards can pose serious health and safety risks to residents and staff alike. Understanding them and preparing in advance is critical for protecting your communi

The end of the year often brings a mix of excitement, reflection, and pressure for businesses. While teams are wrapping up projects and preparing for the holidays, hiring managers face a unique challenge: filling open positions before the year ends. Year-end hiring can be tricky with holiday vacations, slower response times, and budget considerations all impacting recruitment. However, with the right strategies, you can finish the year strong and enter the new year with a ful

In today’s multifamily and commercial real estate environment, resident expectations are continually evolving, occupancy levels fluctuate with the seasons and market shifts, and property teams must remain agile. As operators seek to meet these evolving demands , one major component is workforce flexibility. Having the ability to scale staffing up or down, without committing to permanent overhead, is becoming a critical differentiator. The Drivers of Workforce Scaling Needs Fl

With pressures mounting in property management, from labor‑market headwinds to rising operational costs, property owners and operators who rely on reactive hiring risk falling behind. According to a recent report from the National Apartment Association (NAA), labor‑market constraints are among the most acute operational threats. But for multi‑property portfolios, anticipating staffing gaps through data and analytics could be a key differentiator in establishing strategy and

In today’s multifamily market, residents expect more than just a roof over their heads. Smart-home features and PropTech are becoming essential amenities that can drive energy efficiency, reduce maintenance costs, increase rental income, and enhance property value. For property owners and operators, the real question is: how do you turn these technologies into measurable ROI? This blog explores the financial benefits of smart-home technology in multifamily properties, from en

As Q4 ramps up, many Commercial Real Estate (CRE) teams find themselves in familiar territory, juggling tenant needs, preventive maintenance, capital projects, and the pressure to close the year strong. But one thing often overlooked until it’s too late? Having enough skilled building engineers and facilities techs to handle it all. Waiting until something breaks isn’t a strategy; it’s a risk. And in the final months of the year, that risk is amplified. The Q4 Pressure Cooker

In a tight labor market and an increasingly competitive industry, property management leaders are under immense pressure to do more with less. Balancing budgets while maintaining smooth operations is no easy feat, and too often, staffing becomes the first area to take a hit. But as highlighted by Multifamily Insiders , when onsite teams are stretched too thin, the ripple effects are immediate and costly. Understaffing isn’t just a budget issue; it’s a resident experience issu

In today’s competitive job market, standing out means more than just having experience. It means staying current, certified, and confident in your skills. For maintenance professionals in multifamily property management, training programs are a career game-changer. Whether you’re just starting out or looking to move up, investing in your technical training can open doors to better jobs, higher pay, and long-term career growth. Benefits of Maintenance Training 1. Build In-Dema

Residents want to feel that their home is not only comfortable, but also secure . At the same time, property owners and managers face rising costs, tighter margins, and increasing pressure from renters who expect smart amenities. Enter PropTech: smart locks, integrated surveillance systems, sensors, remote monitoring, and analytics that are reshaping how multifamily communities are managed and experienced. Tools to Raise Safety in Multifamily Living Here are the main PropTech

As the leaves change and the year winds down, there’s no better time to refresh your resume. Fall is more than pumpkin spice and cozy sweaters; it’s also hiring season across many industries. Companies are finalizing budgets, preparing for year-end, and planning for 2026, which means new opportunities are opening up. Whether you’re actively looking or just getting prepared, a few simple updates can boo-st  your resume and help you stand out in a competitive job market. Resume

The U.S. is in the midst of a demographic shift that is rewriting the playbook for housing. As Baby Boomers age and life expectancies increase, demand for senior housing, including independent living, assisted living, and memory care, is surging. At the same time, supply in many markets is struggling to keep up. Amid this rapidly evolving landscape, property management teams are increasingly under pressure, and staffing has become as essential as bricks and mortar. In this po

As we navigate the evolving landscape of 2025, the commercial real estate (CRE) sector is witnessing a significant transformation. The...

Today’s renters are seeking more than just a place to live. They want an experience. That’s why concierge services are quickly becoming a...

After years of volatility in the multifamily housing market, 2025 is shaping up to be a year of stabilization , and perhaps even a...

Multifamily housing remains a focal point in U.S. real estate, characterized by strong demand, shifting supply, and evolving resident...

Commercial Real Estate (CRE) is evolving at a rapid pace. From shifting tenant expectations to the rise of smart building technology,...