Kickstarting Your RPM Career: Tips for Job Seekers in Property Management

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The world of property management is a dynamic and growing field, offering a wide range of career opportunities for those interested in real estate, customer service, and operations. As the demand for skilled professionals in this industry continues to rise, there has never been a better time to kickstart your career in Residential Property Management (RPM). Whether you're just starting your professional journey or looking to transition from another field, here are some essential tips to help you get started on the right foot.

Kickstart Your RPM Career

Understand the RPM Landscape

Before diving into the job search, it's crucial to familiarize yourself with the property management industry. Residential Property Managers are responsible for overseeing the operations of residential properties, from leasing and maintenance to resident relations and financial management. Understanding the various types of properties (e.g., apartments, single-family homes, vacation rentals) and the specific responsibilities that come with managing them will give you a solid foundation.

Leverage Your Transferable Skills

If you have experience in customer service, sales, or operations, you're already ahead of the game. Many of the skills that make a great customer service representative or sales associate—such as communication, problem-solving, and organization—are directly transferable to property management. Highlight these skills when crafting your resume or preparing for interviews, and emphasize your ability to handle multiple tasks, prioritize effectively, and maintain positive relationships with residents.

Pursue Relevant Certifications and Education

While a degree in business or real estate can be beneficial, it’s not always necessary to get started in RPM. That said, certifications and education related to property management can give you a competitive edge and demonstrate your commitment to the field.

• Certified Apartment Manager (CAM) – A widely recognized certification that showcases your proficiency in managing residential properties. 

• National Apartment Leasing Professional (NALP) – Ideal for those focusing on leasing and resident relations. 

• Real Estate License – In many states, obtaining a real estate license is a requirement for property management positions. 

• BGSF's Maintenance Training Program - Programs like BGSF’s Maintenance Training Program are invaluable for equipping you with the technical skills needed in key areas such as HVAC, make-ready, and groundskeeping. These types of programs play a crucial role in building a strong foundation for a successful career in RPM operations.

These credentials can not only enhance your resume but also give you hands-on knowledge that will help you succeed in your role.

Gain Practical Experience Through Internships or Entry-Level Positions

While certifications and education are important, hands-on experience is invaluable. If you're new to RPM, look for internships, entry-level roles, or volunteer opportunities that will allow you to gain experience in the field. Entry-level positions such as leasing agent, assistant property manager, or maintenance coordinator can provide you with exposure to the day-to-day operations of property management and allow you to build the skills needed to advance in your career.

Network Within the Industry

Like many industries, networking plays a significant role in property management. Attend industry events, join local property management associations and the National Apartment Association, and connect with professionals on platforms like LinkedIn. Networking can help you learn about job openings, gain industry insights, and build relationships that may lead to mentorship opportunities.

Stay Up-to-Date with Industry Trends

The property management industry is constantly evolving, from new technologies like PropTech to changes in resident preferences and regulations. To stay competitive in the job market, it's essential to stay informed about the latest industry trends. Subscribing to property management blogs, attending webinars, and participating in training programs can help you remain current and continue developing your skills.

Focus on Strong Communication and Customer Service Skills

A large part of property management is interacting with residents, contractors, and vendors. Effective communication is key to maintaining positive relationships and addressing any issues that may arise. Being able to handle difficult situations with professionalism and empathy will make you stand out as a property manager. Prioritize customer service and always strive to exceed expectations when it comes to resident interactions.

Be Patient and Persistent

As with any career, success in RPM takes time. It's important to be patient and persistent in your job search. Don’t be discouraged by setbacks or rejections; instead, use them as learning opportunities. Keep refining your skills, updating your resume, and applying for positions. With determination, you'll find the right opportunity to kickstart your RPM career.

Building a Career in Property Management

By following these tips, you’ll be well on your way to building a successful career in Residential Property Management. Whether you’re looking to work with multifamily units, residential communities, or corporate housing, there are plenty of opportunities in this fast-paced and ever-growing industry. With the right skills, experience, and mindset, you can unlock a rewarding career path in RPM.

BGSF can help you get started in the property management field! Check out our open roles today and take the first step toward building a rewarding career in property management.