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Which soft skills are most important in the AI-dominated workplace? (Results of our LinkedIn poll)

Updated: Jan 23

BGSF Soft Skills Poll Results

As AI continues to impact and evolve the workplace, soft skills will be essential to success, especially when navigating complex interpersonal dynamics between colleagues, candidates, and clients in a global marketplace. Soft skills, or "interpersonal skills" include the ability to collaborate with others, communicate clearly, and manage your priorities.

According to LinkedIn's Global Talent Trends report, 92% of talent professionals reported that soft skills are equally or more important to hire for than hard skills.

In our last poll about hiring trends most important to candidates, our followers voted flexibility (51%) and total compensation (21%) as the top 2 hiring trends they believe will be most important to candidates in 2024. (Read the blog here.)

To follow up on this poll, we asked our 218K+ LinkedIn followers to vote on the soft skills they believe will be most important in the workplace this year.

Poll Question

“Which soft skills are most important in the AI-dominated workplace?"

Poll options included the following:

  • Critical Thinking

  • Creativity

  • Emotional Intelligence

  • Unbiased Decision Making

Poll Results

We received a total of 253 votes, as shown below:

  • Critical Thinking received the most votes with 47%.

  • Emotional Intelligence came in second with 23% of votes.

  • Creativity came in third with 18% of votes.

  • Unbiased Decision Making came in last with 12% of votes.

Critical Thinking

It's not a surprise that critical thinking received the most votes (47%), as this is a uniquely human skill requiring logic, rational thinking, and unbiased evaluation. According to Fast Companycritical thinking is a necessary skill to evaluate generative AI responses which could contain biases and errors from the vast amounts of patterns and structures in data processing. Employees with the skills to critically assess, question, and filter AI outputs will make the human-AI collaboration a more successful partnership.

Emotional Intelligence

According to Forbes Advisor, emotional intelligence is the ability to recognize and understand your own emotions and the emotions of others. Emotional intelligence ranked 2nd in our poll and becomes increasingly important when navigating social dynamics in an ever-evolving global workplace.


Creativity came in third, receiving (18%) of the votes. The ability to be creative is an essential skill for effective problem-solving. Creative thinkers often tackle issues from fresh perspectives. According to Forbes Advisor, creative soft skills include brainstorming, imagination, curiosity, and experimentation. According to a study by Hendarman and Cantner, developing soft skills such as creativity and problem-solving may lead to new ideas and services that add value and solve problems, helping the team members and overall organization be more successful.

Unbiased Decision Making

Although this category came in last (12%), it's important to note that unbiased decision-making is a uniquely human skill requiring rational thinking, reflective consideration, and the ability to ensure that any AI deployed aligns with your organization's values and is never used in ways that could be harmful or unjust. This skill will become even more important as AI continues to evolve and impact the workplace.

Let BGSF help you reach your career goals this year, whether you are looking for a permanent role or a contract role to gain new skills and build your resume. We also provide workforce solutions to assist with your talent search. Search our jobs or contact us!

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