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ServiceNow: Key Benefits for New Customers

Updated: Sep 13



Last year, BGSF joined the ServiceNow® Partner Program to expand our Managed Solutions practice and to extend the advantages of ServiceNow to our valued customers and prospective customers. Some of our team members recently attended the 2023 ServiceNow Sales Kickoff and left feeling inspired, knowing this association will significantly benefit our customers.


“With a robust, multi-billion-dollar sales pipeline, representing greenfield implementations, the success of these customers is rooted in our partnership and BGSF’s deep network of highly skilled ServiceNow resources,” says Matt Murray, Senior Vice President. “This partner program is the key to ServiceNow capturing more market share and continuing to pave the way as the leader in the ITSM space.”


How Can ServiceNow Benefit You?

ServiceNow is a leading provider of cloud-based IT Service Management Solutions (ITSM). Some of the top benefits of ServiceNow include:

  1. Streamlined IT Operations: ServiceNow’s solutions are designed to automate and streamline IT operations, reducing manual processes and increasing efficiency. Customers can benefit from these streamlined processes, leading to improved productivity and reduced costs.

  2. Improved Service Delivery: ServiceNow’s platform provides a unified view of all IT services, enabling customers to manage incidents, changes, and other IT service requests quickly and easily. This allows for improved service delivery and increased customer satisfaction.

  3. Enhanced Visibility and Control: ServiceNow provides customers with real-time visibility into their IT operations, enabling them to identify and resolve issues quickly. This leads to reduced downtime, improved service levels, and increased control over the IT environment.

  4. Seamless Integration: ServiceNow integrates seamlessly with other enterprise systems, including CRM, HR, and finance, enabling customers to easily manage all aspects of their IT environment from a single platform.

  5. Access to Industry Best Practices: ServiceNow partners with leading organizations to develop best practices and solutions for specific industries and use cases. Customers can benefit from these best practices, leading to improved processes and increased efficiency.

  6. Experienced Support: ServiceNow has a strong network of partners and a large community of experts, providing customers with access to a wealth of knowledge and experience. This results in improved support and faster resolution of issues.


ServiceNow can bring numerous benefits to customers, including improved IT operations, enhanced visibility and control, seamless integration, access to industry best practices, and experienced support. Whether you are a large enterprise or a small business, ServiceNow can help you to achieve your IT goals and improve your overall operations.


Contact us today to learn more about our ServiceNow capabilities and services!


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