Prime Time Support: How Staffing Can Ease the Amazon Delivery Rush

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Every summer, Amazon Prime Day delivers more than just deals. It delivers mountains of packages to multifamily and commercial properties across the country. And it’s not just Amazon. Major online sales events and even back-to-school promotions all create a sharp spike in delivery volume. For property teams, this delivery rush can quickly become overwhelming, if not chaotic, without the right support in place. That’s where BGSF comes in.

Why Prime Day Puts Pressure on Property Staff

The numbers speak for themselves. During Amazon Prime Day 2024, online shoppers purchased over 375 million items globally. For multifamily and commercial properties, that translated into a sudden, massive increase in package deliveries within a short window of time.

Front desks were flooded. Mailrooms overflowed. And the demand for organized, secure, and timely package handling skyrocketed.

For property staff already balancing daily responsibilities, including leasing support, maintenance coordination, and tenant requests, this added workload can stretch teams thin and test the limits of operational efficiency.

The Risks of Understaffing During Delivery Surges

Failing to prepare for Prime Day and similar events isn’t just an operational hiccup; it’s a risk.

• Security Concerns: Unattended or misdirected packages are easy targets for theft, especially in properties without secure package systems or staffed front desks. 

• Lost or Misplaced Packages: High volume increases the likelihood of human error, which can lead to missing deliveries and frustrated residents. 

• Resident and Tenant Dissatisfaction: Poor package handling reflects on the property’s professionalism. A bad experience, especially during a high-stakes shopping event, can damage trust and impact retention. 

  
  

Simply put, when package management falls apart, resident and tenant satisfaction take a hit.

How Temporary Staffing Solutions Keep Things Running Smoothly

BGSF offers flexible, pre-screened support staff to help property teams manage delivery surges and maintain an exceptional resident experience, especially during peak times like Amazon Prime Day, the winter holidays, or back-to-school season. Whether you need weekday, weekend, after-hours, or floating coverage, our team is ready to step in and keep things running smoothly.

We provide:

• Package Runners to assist with deliveries

• Front Desk and Concierge Coverage

• Mailroom Attendants to keep things moving

• After-hours, weekend, or floating support as needed

Our temporary staff can also:

• Receive, log, and organize incoming deliveries

• Alert residents or tenants about package arrivals

• Monitor for package theft or suspicious activity

• Maintain a friendly, professional presence at the front desk or mailroom

• Support resident inquiries and reduce wait times

  
  

These team members don’t just fill a gap—they become an extension of your property’s commitment to great service.

Be Ready for the Next Big Delivery Surge

Online shopping isn’t slowing down, and neither should your staffing strategy. Whether you're preparing for Prime Day, planning for the holidays, or dealing with everyday delivery volumes, BGSF’s temporary staffing solutions ensure you’re ready to meet the moment.

Let us help you keep the chaos in check and the customer experience top-tier. Contact BGSF today to learn how we can support your property with on-demand staffing that makes a difference.