Roadmap development for new implementations, enhancements, and continuous improvement.
Alignment of your business goals to ServiceNow modules, capabilities, and workflows to help you refine your strategy and establish prioritization and next steps.
Find optimization or improvement opportunities within your current ServiceNow implementation.
ServiceNow for Service Desk - We’ll review the holistic service to identify improvements, efficiency gains, and ways to maximize value from our experienced and certified internal teams or existing vendor contracts.
BGSF will manage your project for ServiceNow upgrades, adding modules to an existing implementation, implementing enhancements or integrations, or providing subject matter expertise and governance support.
ServiceNow for ITSM - We can evaluate your services and configuration to identify and implement improvements to support your continuous improvement program.
Application management and support
Service Desk and related ITSM Managed Services delivered via BGSF’s ServiceNow configuration (leveraged or dedicated support available).
Contract resources with targeted specialization to provide oversight and governance support or to supplement your implementation, enhancements, integration, or other ServiceNow requirements.
Staff a ServiceNow project with BGSF resources, including experienced Project Managers, Business Analysts, Developers, and Administrators. Your organization can manage or outsource the day-to-day activities and outcomes for your internal project needs.