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The PropTech landscape is evolving at an unprecedented pace, and at this month's Real Estate Financial Executives Association (REFEA) event, industry leaders gathered to discuss the latest strategies for streamlining technology, centralizing operations, and driving innovation in real estate. Hosted by BGSF, "The PropTech Playbook" panel brought together key industry voices to share their insights on the challenges and opportunities in real estate technology. The panel was moderated by Stuart Sides, BGSF's Executive Vice President of Strategic Solutions, and included Andrew Hill, BGSF's Senior Vice President of the Property Management Division, and Christie Bennett , Vice President, Systems Operations & Performance for Willow Bridge . Key Themes from the Panel Tech Consolidation & Optimization A growing number of real estate companies are struggling with an overwhelming number of technology platforms, with hundreds of platforms creating inefficiencies rather than improving operations. The consensus from the panel was clear: streamlining tools, eliminating redundancies, and optimizing existing technology are critical. A significant issue arising from multiple technology platforms is the creation of data silos. These silos impede seamless data integration, leading to operational inefficiencies and increased costs. For instance, different tools and platforms may not integrate , requiring custom solutions or manual processes to transfer data. Streamlining technology platforms can lead to substantial cost savings and operational improvements. Consolidating workflows across energy reporting, maintenance, tenant billing, and capital planning has been shown to reduce expenses by 1-5 cents per square foot. Andrew also emphasized the importance of understanding technology overlap to reduce unnecessary complexity. He discussed the need for organizations to clean up their tech stack and ensure they are getting the maximum value from their solutions. AI & Automation In property management, artificial intelligence (AI) is increasingly reshaping leasing and resident interactions, improving efficiency in routine tasks. However, as discussed by the panel, a balanced approach is necessary. AI can streamline operations, yet human oversight remains essential to ensure compliance and deliver personalized service. As highlighted in our blog , technology aids efficiency, but human involvement remains key to maintaining strong relationships with residents, handling complex situations, and fostering community engagement. Combining AI with human expertise ensures optimal service delivery and community-building in property management. Centralization for Efficiency Centralized operations are no longer a future goal; they are actively being implemented across the industry. From accounts payable and resident screening to leasing and customer service, organizations are shifting toward centralization to reduce redundancies, improve cost control, and enhance the user experience. Andrew discussed the critical role of AI in enabling centralized operations, ensuring that processes are more efficient while maintaining a high level of service. Enhancing Resident & Customer Experience The panelists underscored the importance of a seamless, 24/7 resident engagement model. Companies are currently investing in smart package management solutions and rewards-based payment programs to boost tenant satisfaction and retention. AI-powered communication platforms are also revolutionizing interactions between property managers and tenants. These sophisticated tools automate responses, provide data-driven insights, and foster a more engaging tenant experience. By leveraging technologies such as chatbots and automated email responses, property managers can streamline workflows, reduce manual tasks, and focus on delivering outstanding service. This transformation not only improves operational efficiency but also elevates tenant satisfaction to new heights. Fraud Prevention During the Q&A session, one of the most pressing questions revolved around applicant fraud and the role of technology in detecting and preventing fraudulent activity. With fraud tactics becoming increasingly sophisticated, property managers are investing in advanced screening solutions, better data integration, and trust-building measures to mitigate risk. The panelists highlighted AI-driven fraud detection tools as a key component of the industry’s defense strategy, offering real-time monitoring, predictive analytics, and automated threat detection. These tools leverage machine learning algorithms to analyze vast amounts of transactional and behavioral data, identifying anomalies and patterns indicative of fraudulent activity. AI-powered fraud prevention systems can reduce false positives, improve accuracy, and adapt to evolving threats, making them an essential asset in combating financial crime. As fraud schemes become increasingly sophisticated, businesses across industries—including finance, e-commerce, and property management—are integrating AI-driven solutions to safeguard assets, protect consumer trust, and ensure compliance with regulatory requirements. The Big Picture: Where PropTech is Headed The real estate industry is embracing PropTech at an accelerated rate to enhance operational efficiency, expand market share, and improve tenant experiences. However, the discussion made one thing clear: technology is only as valuable as its implementation strategy. Balancing automation with the human element remains essential to long-term success. A huge thank you to our expert panelists—Christie, Andrew, and Stuart—as well as all attendees who contributed to this dynamic discussion. We look forward to seeing how these insights shape the future of PropTech and real estate innovation. Stay tuned for more industry insights from BGSF and contact us today with any PropTech questions you have! Our experts are ready to support you today.

Leaving an IT role unfilled might seem like a cost-saving strategy, but in reality, it’s bleeding your business dry. From project delays to security risks, the cost of vacancy (COV) in IT is higher than you think. You might not see the number ticking up on a spreadsheet, but the impact is real: delayed projects, security vulnerabilities, overworked teams, and frustrated customers. In today’s tech-driven world, companies can’t afford to leave IT roles open for too long. Let’s break down the hidden costs of an empty IT seat—and why a strategic staffing approach is the solution. The True Cost of a Vacancy in IT Project Delays and Revenue Loss When a critical IT role is vacant, projects slow down—or worse, stall completely. Whether it’s a system upgrade, cloud migration, or cybersecurity enhancement, every delay impacts revenue and operational efficiency. According to the Society for Human Resource Management (SHRM) , each unfilled position costs companies an average of $4,129 over a 42-day vacancy period, which equates to approximately $98 per day in lost productivity. For revenue-generating roles, the cost can escalate to as high as $7,000 to $10,000 per month. Increased Security Risks Cyber threats don’t wait for you to fill your open security analyst or cloud architect role. A lean IT team may struggle to monitor systems effectively, leaving your business vulnerable to breaches, data leaks, and compliance violations. The longer a security role stays open, the higher the chance of an incident—and the average cost of a data breach in 2023 hit $4.45 million globally. Overworked Employees and Burnout An empty seat doesn’t mean the work disappears. Instead, existing team members take on extra tasks, leading to stress, burnout, and ultimately, turnover. Replacing an IT employee can cost up to 150% of their annual salary , making retention a key priority. A single vacant position can trigger a domino effect, pushing valuable employees out the door. Missed Innovation Opportunities Tech moves fast. If your organization is understaffed, you’re not just maintaining the status quo—you’re falling behind. Businesses with IT talent gaps struggle to implement new technologies, optimize systems, or stay competitive in an evolving market. What’s the cost of missing out on AI advancements, cloud efficiencies, or automation? More than you think. Customer Experience Takes a Hit Your customers expect seamless digital experiences, fast response times, and secure transactions. If IT vacancies cause slow service, technical issues, or downtime, customers will notice—and they won’t hesitate to take their business elsewhere. According to a recent study, 91% of customers leave a brand after just one bad experience. How BGSF Helps You Fill IT Gaps—Fast The longer a role stays open, the bigger the impact. But hiring the right IT talent doesn’t have to be a slow or painful process. BGSF specializes in IT staffing and managed solutions to keep your business running smoothly, no matter the challenge. Rapid Placement  – Whether you need contract, contract-to-hire, or direct hire IT professionals, we quickly match you with top-tier candidates. Industry Experts  – Our recruiters specialize in IT, ensuring you get the right skills and experience for your unique needs. Scalable Solutions  – Need one key hire or an entire project team? We adapt to your business goals. Risk Reduction  – Reduce security vulnerabilities, prevent burnout, and keep innovation on track with the right talent in place. Don’t Let an Empty IT Seat Cost You More An open IT position doesn’t just impact your team—it affects your entire business. Don’t let project delays, security risks, and burnout pile up. BGSF is here to connect you with the IT professionals you need to stay ahead. Let’s fill that seat before it costs you more. Connect with us today .

In the competitive world of property management, minimizing operational expenses (OPEX) without sacrificing quality is essential for maintaining profitability and service standards. One of the most effective strategies to achieve this is through flexible staffing—adapting your workforce to the specific needs of your properties while optimizing costs. Here’s how implementing flexible staffing solutions can streamline your operations and lower your OPEX in property management. Streamline Your Ops, Lower Your OPEX Scalability for Fluctuating Demand The property management industry experiences fluctuations in staffing needs due to seasonality, maintenance schedules, and unexpected events such as tenant turnover or emergencies. By utilizing a flexible staffing model, you can scale your workforce up or down based on the current demand. This ensures you’re not overstaffed during slow periods or understaffed during peak times. For example, hiring temporary maintenance staff during peak season ensures properties are well-maintained without the long-term commitment of additional full-time employees. Similarly, staffing can be ramped up during move-in/move-out periods or as you prepare for inspections and leasing events. Access to Specialized Talent Property management requires a wide variety of skill sets—from maintenance and leasing to customer service and administration. Instead of hiring a full-time, permanent employee for every role, flexible staffing allows you to tap into specialized talent on a short-term basis when specific expertise is needed. If a complex system needs upgrading or a unique project arises (like major renovations or a marketing campaign), you can bring in skilled professionals for a set period, lowering your overall OPEX while accessing top-tier talent for your projects. Reduced Training and Benefits Costs Hiring temporary staff or contractors significantly reduces the costs associated with onboarding, training, and benefits. Permanent employees come with a range of fixed costs—healthcare, retirement plans, paid time off—that are not associated with flexible staffing solutions. As a result, property managers can achieve a more efficient bottom line while still maintaining high levels of service, as temporary staff are often already trained or require minimal training to integrate into operations. Also, with BGSF's SmartHire Payrolling , you provide the candidate, we onboard them and take on all their associated costs, including Workers' Compensation and unemployment taxes. Then, if you decide to bring them onto your payroll, there are no minimum hours or buyout/conversion fees. Minimized Overtime Expenses When permanent employees are stretched thin or when properties require extra attention, overtime hours can quickly add up, leading to increased costs. Flexible staffing helps reduce the need for overtime, as you can hire additional staff for specific tasks without exceeding your regular payroll budget. By strategically managing your workforce, you can ensure that work is completed within regular hours, keeping your OPEX under control while maintaining a healthy work-life balance for your staff. Improved Focus on Core Operations When your staffing needs are met through a flexible model, your permanent team can focus on the most important aspects of property management—resident relationships, budgeting, and long-term strategic goals. Rather than spending time on short-term tasks or filling gaps, your core team can be more effective in driving the growth and sustainability of the property, all while keeping OPEX under control. Contingency for Unexpected Events Property management isn’t without its surprises. Whether it’s an emergency repair, a sudden influx of requests, or unexpected regulatory changes, having a flexible staffing solution in place ensures you can respond quickly without overburdening your existing team or exceeding your OPEX budget. By maintaining a pool of pre-vetted staff who can step in as needed, you can respond to challenges in real time, minimizing disruptions and keeping costs contained. Long-Term Cost Savings While it might seem like hiring temporary staff could be more expensive in the short term, the long-term benefits of flexibility outweigh the costs. By using flexible staffing models, property managers can reduce turnover, avoid the need for costly layoffs, and stay nimble in an ever-changing market. In the long run, this approach helps businesses save on recruitment costs, streamline operations, and improve tenant satisfaction—all contributing to a lower OPEX. Transform Your Property Management Operations In property management, the key to reducing operational expenses while maintaining efficiency and service quality lies in staffing smartly. Flexible staffing offers a cost-effective and scalable solution that ensures your team is always optimized for the task at hand. Whether it's adapting to fluctuating demand, accessing specialized expertise, or keeping overtime costs in check, a flexible staffing model provides the necessary agility to stay competitive while managing your bottom line. If you're looking to reduce your OPEX while maintaining high-quality operations, flexible staffing can be the game-changer you need. Contact BGSF  to discover how we can help streamline your property management processes with the right staffing solutions.

As we look ahead to the hiring challenges of 2025, our two recent LinkedIn polls shed light on the evolving obstacles faced by both employers and job seekers. With the job market constantly changing, understanding these challenges can help businesses and candidates alike stay ahead of the curve. The Challenges Job Seekers Face in 2025 The first poll focused on the struggles job seekers encounter during their search. While opportunities are out there, finding the right fit remains a major concern: Lack of Relevant Openings (69%): The overwhelming majority of respondents pointed to a lack of job opportunities that match their skills and experience. As industries shift and job requirements evolve, many professionals find themselves searching for roles that may no longer exist in their current form. LinkedIn follower Michelle shared her frustration: "Too many people applying for the same position and my resume being lost in the mix." Similarly, Kevin highlighted the long search process many job seekers face: "A lot of us have real-life experience and have been in our expertise roles for a while, but due to the job market, a lot of people continue to struggle. I am one of them, 90 days later, still searching every day." For many professionals, persistence is key, but upskilling, networking, and exploring adjacent industries can also improve job prospects. Interview Nerves (15%): Even the most qualified candidates can struggle with interview anxiety. The pressure of presenting oneself well in a short period can be daunting. As companies increasingly rely on structured interviews and behavioral assessments, job seekers can benefit from mock interviews and confidence-building techniques to improve their performance. However, Victoria  sees this as a skill that improves over time: "I think challenges like these tend to disappear with time and practice. Job hunting is about strategy, resumes get easier the more you write, interviews are just practice, and tech skills come with use. The real challenge is often something deeper—like finding the right fit or breaking into a new industry." Writing Resumes/Cover Letters (11%): Standing out in a crowded job market requires well-crafted resumes and cover letters, yet many job seekers struggle with how to showcase their skills effectively. Elisabeth shared her experience with the frustration of not even getting the opportunity to interview: "Just getting the chance to interview. I know what I am worth, but no one is giving me a chance to even talk about what I can do. I get more rejections than I get interview requests. I only apply for positions I 100% know I could be successful in and an asset to the company. It’s very frustrating when they send a rejection stating I don’t meet the needs for what they are looking for. With applicant tracking systems (ATS) playing a bigger role in hiring, tailoring resumes with the right keywords and formatting is more important than ever. Keeping Up with Technology (5%): While a smaller percentage of respondents cited technology as a barrier, staying updated on industry tools and digital trends remains crucial. Candidates who proactively learn new systems and software relevant to their field will have a competitive edge in securing opportunities. The Challenges Employers Face in 2025 Hiring On the other side of the hiring equation, employers are facing their own set of difficulties in securing top talent. The second poll revealed four major concerns: Finding Skilled Candidates (42%): The biggest hiring challenge employers anticipate in 2025 is sourcing qualified talent. Industries like technology, healthcare, and skilled trades continue to experience a shortage of workers with the right expertise. To combat this, companies may need to invest in training programs, internal talent development, and alternative talent pipelines. Offering Competitive Salaries (30%): As the job market remains competitive, compensation expectations are rising. Employers are under pressure to balance budget constraints while attracting and retaining top talent. Beyond salary, companies must offer strong benefits, career growth opportunities, and workplace flexibility to stay competitive. Managing Hybrid/Remote Work (23%): The shift to hybrid and remote work remains a significant challenge. Companies must balance flexibility with collaboration, productivity, and culture-building. Employers that develop clear policies, invest in communication tools, and foster engagement across in-office and remote teams will be better positioned for long-term success. Managing Recruitment Timelines (5%): While only a small percentage of respondents saw recruitment timelines as a major issue, speed still matters in today’s hiring environment. Delayed decision-making can lead to losing top candidates to competitors. Employers should streamline hiring processes and leverage technology to make timely decisions. How Businesses and Job Seekers Can Adapt The insights highlight the evolving challenges in the hiring landscape of 2025. Job seekers must focus on adaptability, continuous learning, and refining their job search strategies. Employers, meanwhile, must rethink how they attract, engage, and retain top talent in an increasingly competitive market. By understanding these challenges, both candidates and hiring managers can take proactive steps to succeed. Whether it’s refining hiring strategies, investing in skills development, or improving job search techniques, the key to success in 2025 will be staying ahead of workforce trends.

In property management, employee retention can be a challenge. Many organizations struggle to keep top talent, which can impact performance and disrupt operations. According to our recent survey of property management professionals , a significant number of employees cite "poor management" and "toxic workplace culture" as the primary reasons for leaving their previous roles. These insights highlight critical areas that organizations must address to improve retention and foster a thriving work environment. The Impact of Poor Management One of the key findings from the survey is that poor management practices often result in a lack of support and low employee morale. When leadership fails to provide clear direction, feedback, and opportunities for growth, employees are left feeling undervalued and disconnected. This absence of effective leadership contributes to job dissatisfaction and can lead to higher turnover rates. A lack of support can manifest in many ways, from managers not offering necessary resources or guidance, to failing to acknowledge employee achievements. Employees who feel unsupported may become disengaged and are more likely to seek opportunities elsewhere. Effective leadership, on the other hand, fosters trust, clarity, and engagement, which are all essential for retaining employees in a competitive job market. The Dangers of Toxic Workplace Culture In addition to poor management, a toxic workplace culture is another significant factor contributing to high turnover. When negativity, gossip, and unhealthy competition dominate the work environment, employees are less likely to feel connected to their colleagues or the organization as a whole. A toxic culture breeds disengagement and burnout, which can quickly drive employees to leave. Our survey results indicate that creating a respectful, inclusive workplace where employees feel valued is essential for improving retention. In an environment where employees can collaborate, contribute to decision-making, and experience support from peers and leaders alike, they are more likely to remain loyal to the organization. By focusing on creating a positive culture that emphasizes respect and inclusivity, property management companies can reduce turnover rates and improve employee satisfaction. How Strong Leadership and Positive Culture Impact Retention Effective leadership and a positive workplace culture are not just buzzwords—they are vital to the success of property management companies. Strong leadership helps build an environment of trust, where employees feel supported and motivated. Managers who prioritize open communication, provide constructive feedback, and actively listen to their teams create an atmosphere where employees thrive. A positive culture fosters collaboration, inclusion, and employee wellbeing , all of which contribute to a more engaged and satisfied workforce. When employees feel that they are respected, that their voices matter, and that their contributions are recognized, they are more likely to stay with the company. This not only reduces turnover costs but also enhances overall organizational performance. The Bottom Line Organizations in the property management industry must take employee retention seriously. The findings from our survey underscore the importance of strong leadership and a positive workplace culture in retaining top talent. By addressing the issues of poor management and toxic culture, property management companies can create a supportive environment that fosters loyalty, engagement, and long-term success. BGSF's approach to workforce solutions recognizes the importance of these factors in enhancing employee retention. We specialize in providing the support and staffing solutions that property management organizations need to build strong, empowered teams. Let us help you create a work environment where employees feel valued, supported, and ready to stay for the long haul. Contact us today!

In the ever-evolving landscape of work, employees are finding their voice and asserting greater control over their workloads. The concept of empowerment is no longer just a buzzword; it's becoming a pivotal part of workplace culture. According to a recent survey conducted by Resume Now , 65% of US workers now feel empowered to decline additional work. This marks a significant shift in how workers are approaching their responsibilities, signaling an increased emphasis on work-life balance, mental health, and overall well-being. Employee Empowerment Younger Workers Lead the Charge Interestingly, the survey reveals that younger workers, particularly those aged 25 and under, report the highest levels of empowerment when it comes to saying no to extra tasks. 77% of younger employees expressed feeling confident in setting boundaries and turning down work that would overwhelm them. This is a noteworthy trend, as it demonstrates a shift in attitudes toward prioritizing personal well-being over excessive work demands. However, this age group also reported higher frustration levels and more difficulty managing their workloads compared to older workers, suggesting that while empowerment is on the rise, the challenge of balancing workloads remains. A Generational Divide in Empowerment Workers aged 41 and older also feel empowered to decline extra tasks, with 66% of respondents in this age bracket saying they have the ability to set boundaries. However, employees aged 26 to 40 reported the lowest levels of empowerment at 56%, highlighting that the shift toward empowered workforces might not be equally experienced across all age groups. Gender Differences: Men vs. Women When it comes to gender differences, the survey found that 69% of men feel comfortable setting boundaries, compared to 62% of women. While men appear to have greater confidence in asserting themselves, the data also suggests that women tend to take a more thoughtful approach when assessing whether to decline additional tasks. Women were found to be more likely to carefully consider the situation before saying no, possibly due to cultural expectations or concerns about being perceived negatively in the workplace. The Dark Side: Burnout and Mental Health Despite the rise in empowerment, burnout and mental health challenges remain significant concerns for many workers. 59% of employees report experiencing burnout due to the difficulty of saying no to extra tasks. The pressure to always be available or take on more work can lead to exhaustion, negatively impacting both professional and personal lives. Further compounding the issue, 52% of workers noted that accepting extra tasks occasionally interferes with their personal or family time. In some cases, the imbalance is even more extreme, with 12% of workers reporting that their personal time is constantly disrupted by additional work demands. These figures underscore the critical importance of setting boundaries in an age where work can easily bleed into personal life, especially in remote or hybrid environments. Moving Forward: Embracing Boundaries for Better Work-Life Balance As organizations continue to navigate the complexities of workforce dynamics, it's clear that employee empowerment is a crucial factor in fostering a healthy, sustainable work environment. Leaders and managers need to recognize the importance of respecting boundaries and promoting a culture that prioritizes well-being alongside productivity. Offering flexibility, open communication channels, and a culture of mutual respect can help workers feel empowered to balance their workloads without the constant pressure to say yes to every task. For younger employees in particular, providing tools and support for managing workloads effectively will be key to preventing burnout and frustration. Ultimately, empowering employees to set clear boundaries not only benefits individual well-being but also contributes to a more productive, motivated workforce . As we move into a new era of work, it’s vital to remember that empowered employees are happier, healthier, and more engaged, making them a cornerstone of organizational success.

The property management industry continues to grapple with persistent staffing challenges, as highlighted in The Voice of the Property Manager by the National Apartment Association and MRI Software. The report underscores ongoing struggles with employee retention, workload balance, and the mental toll of the profession. Addressing these issues requires a strategic approach to staffing and operational efficiency. Understanding the Staffing Crisis in Property Management According to the 2024 report , 14% of property management professionals cited staffing shortages as a significant challenge, while 13% struggled with heavy workloads. These concerns are compounded by the difficulty of disconnecting after hours (16%) and the stress of dealing with aggressive or abusive residents (22%). The mental strain associated with these factors can lead to burnout, higher turnover rates, and a diminished ability to provide quality service. To combat these challenges, property management companies must focus on solutions that enhance recruitment, retention, and operational efficiency. Solutions for Staffing Shortages & Heavy Workloads 1. Addressing Staffing Shortages through External Staffing Support One of the most effective ways to mitigate staffing shortages is by utilizing external staffing support. Temporary staff or contracted workers can provide an immediate solution to property management teams facing heavy workloads or vacancies. By tapping into the pool of experienced professionals who are ready to step in, property managers can maintain operational efficiency while also giving their full-time teams the breathing room they need. BGSF’s external staffing services can provide experienced personnel to fill gaps in your team, whether for short-term projects or long-term placements. This helps prevent burnout, alleviates stress on current employees, and ensures that essential property management functions continue seamlessly. 2. Streamlining Workflows and Improving Efficiency In property management, tasks can often pile up quickly. From leasing duties and maintenance requests to resident communications and financial reporting, the workload can become overwhelming. Streamlining workflows and implementing efficiency-boosting technologies like property management software can make a significant difference. Consider adopting solutions like automated maintenance scheduling , digital lease management, and tenant portals that enable online payments and communication. These tools help reduce manual tasks, free up time for more complex responsibilities, and make the entire process more efficient. 3. Fostering a Healthy Work-Life Balance Employee satisfaction is directly tied to their ability to maintain a work-life balance. According to the NAA , 34% of respondents reported that they do not have a good work-life balance. Offering flexible work hours, promoting time-off policies, and encouraging employees to unplug during off-hours can go a long way in improving overall morale and retention. Employers should also provide resources to help employees manage stress, such as mental health support, wellness programs, and regular team check-ins. A supportive work environment where employees feel valued and understood is crucial in retaining talent and preventing burnout. 4. Investing in Employee Training and Development One of the best ways to address staffing shortages is by developing the talent you already have. By investing in training and professional development programs, property managers can build a team that is better equipped to handle complex challenges, from crisis management to conflict resolution. BGSF offers training programs that focus on building skill sets in areas like maintenance and leasing. By offering these opportunities to current staff, property management companies can increase employee satisfaction while improving overall performance. 5. Leveraging Managed Services for Long-Term Solutions For long-term staffing solutions, property managers can benefit from leveraging managed services. These services allow for outsourcing certain functions—like accounting, leasing, and even maintenance—giving property managers more flexibility in staffing without sacrificing service quality. With BGSF’s managed services for PropTech , you can ensure that your team is equipped with the latest tools and services while freeing them from the burden of non-core tasks. This lets your team focus on more strategic initiatives, improving both performance and satisfaction. Partnering with BGSF for Seamless Staffing Solutions and Long-Term Success The staffing struggle in property management is real, but it’s not insurmountable. By utilizing external staffing support, streamlining workflows, fostering a healthy work-life balance, investing in employee development, and leveraging managed services, property managers can mitigate the effects of staffing shortages and heavy workloads. If your team is facing similar challenges, BGSF is here to help. From temporary staffing solutions to managed services and training, we can provide the support you need to keep your property management operations running smoothly. Request talent here today!

In an industry where operational efficiency and tenant expectations continue to evolve, real estate leaders must take a strategic approach to technology investments. From property management software to smart building automation, tech adoption can drive revenue, reduce costs, and enhance tenant experiences. However, without a methodical approach, tech spending can quickly spiral out of control, leading to unnecessary expenses and minimal ROI. Real Estate Tech Spending Guide 1. Align Technology Investments with Business Goals Before investing in new technology, it’s critical to assess how it aligns with your long-term business objectives. Are you aiming to improve retention? Reduce maintenance costs? Enhance operational transparency? Each investment should serve a defined purpose that contributes to measurable outcomes. Key Questions to Ask: Will this technology improve operational efficiency? Does it provide a competitive advantage? How does it integrate with existing systems? 2. Conduct a Cost-Benefit Analysis Not all technology investments yield the same return. A thorough cost-benefit analysis ensures that the solutions you choose deliver tangible value. Consider direct financial benefits such as cost savings and revenue generation, as well as indirect benefits like improved tenant satisfaction and brand reputation. Best Practices: Compare upfront costs vs. long-term gains. Consider the total cost of ownership (including implementation, training, and maintenance). Evaluate potential scalability to future-proof your investment. 3. Leverage PropTech for Maximum Impact The rise of PropTech (Property Technology) has transformed how properties are managed and operated. Solutions like AI-driven analytics, IoT-enabled smart buildings, and digital lease management systems streamline operations and improve tenant engagement. Tech to Consider: AI-Powered Leasing Assistants  – Automate inquiries and scheduling. IoT-Based Smart Buildings  – Optimize energy use and maintenance schedules. Predictive Analytics for Market Trends  – Stay ahead of occupancy shifts. 4. Prioritize Cybersecurity and Compliance With digital transformation comes increased risk. Ensuring that your tech investments prioritize cybersecurity and data compliance is essential, particularly with sensitive tenant information at stake. Implement strong data encryption, access controls, and regular security audits to safeguard your assets. 5. Utilize External Expertise for Smarter Tech Adoption Selecting and implementing the right technology can be complex. Working with BGSF's external staffing support, PropTech consultants, and managed services can provide real estate firms with the expertise needed to make informed decisions, optimize deployment, and maximize ROI. Efficient Technology Spending Technology spending in real estate shouldn’t be about chasing trends—it should be a deliberate, data-driven strategy that drives efficiency, enhances the tenant experience, and delivers financial returns. By taking a methodical approach to tech investment and working with industry experts, real estate leaders can future-proof their portfolios while maintaining fiscal discipline. Navigating the rapidly evolving PropTech landscape requires the right expertise and strategic guidance. BGSF offers tailored PropTech implementation and managed services , helping real estate leaders integrate cutting-edge technology while maintaining operational efficiency. Whether you need skilled professionals to support software deployment, data analytics, or cybersecurity measures, BGSF ensures seamless adoption and maximum return on investment. Partner with us to future-proof your real estate operations and stay ahead in a competitive market.

Innovation is more than a buzzword at BGSF—it’s one of our GIIFTS and a driving force behind how we operate, collaborate, and grow. As we set our sights on 2025, our theme, Power Forward , is about harnessing the power of innovation to push boundaries, explore new possibilities, and create lasting impact. Why Innovation Matters Innovation isn’t just about new technology; it’s about fostering a mindset that embraces creativity, challenges the status quo, and drives continuous improvement. As Eric Peters , BGSF Professional Division President, said: “Supporting innovative partnerships is not just about combining strengths—it’s about unlocking new possibilities, where collaboration sparks creativity and shared vision leads to groundbreaking success. Supporting groups like Tech Titans, Blacks in Technology, and hosting hackathons gives BGSF the opportunity to support that success.” By supporting and investing in innovative partnerships, we amplify our impact, create new opportunities, and stay ahead in an ever-evolving workforce landscape. Our employees embody this mindset every day. As Cecilia Servin , our 2024 BGSF Innovation Winner, puts it, “Innovation...because who said there was a box?”   Best Practices for Innovation in the Workplace How can organizations create an environment where innovation thrives? Here are some key strategies: 1. Foster a Culture of Curiosity Encourage employees to ask questions, challenge assumptions, and explore new ideas. Creating an open space for brainstorming, collaboration, and knowledge sharing can drive fresh perspectives and breakthrough solutions. 2. Embrace Cross-Functional Collaboration Some of the most groundbreaking ideas emerge when different teams work together. Encourage collaboration between departments and diverse skill sets to foster creativity and drive solutions that wouldn’t emerge in silos. 3. Support Continuous Learning Innovation thrives when employees have opportunities to upskill and reskill. Offer training programs, mentorship, and access to industry events that inspire employees to think differently and adopt new approaches. 4. Experiment and Iterate Encourage a ‘fail forward’ mindset where employees feel safe testing new ideas. Pilot programs, A/B testing, and hackathons allow teams to experiment, learn from setbacks, and refine solutions. 5. Leverage Technology and Data Investing in AI, automation, and data-driven insights can streamline operations and unlock new opportunities for efficiency and growth. Encourage employees to explore emerging technologies and their applications within the business. 6. Recognize and Reward Innovation Celebrate employees who bring forward new ideas and drive change. Recognition programs, innovation challenges, and leadership acknowledgments reinforce the value of creative thinking and continuous improvement. Powering Forward Together Innovation isn’t just a strategy—it’s a mindset. As we power forward into 2025, every employee has the potential to spark change, push boundaries, and redefine what’s possible. Let’s continue to challenge, create, and lead with impact. We invite every team member to embrace this spirit—because the future isn’t just something we prepare for; it’s something we create together. Learn more about our story and values here.

As businesses adapt to the evolving market landscape, commercial real estate is experiencing a significant shift towards more flexible leasing models. Gone are the days when long-term, rigid leases were the only option for tenants and landlords. Instead, flexibility has become a key demand, driven by changing workforce dynamics, economic uncertainty, and technological advancements. For property managers, understanding and navigating this shift is essential to staying competitive in the marketplace and meeting tenant expectations. The Rise of Flexible Commercial Leases The trend towards flexible leases has accelerated over the past few years, influenced by the growth of the gig economy, remote work, and the increased need for companies to remain agile in uncertain times. Flexible commercial leases are designed to provide tenants with greater control over their space, including shorter lease terms, adjustable rental rates, and scalable spaces that can be easily adapted as business needs change. These agreements allow businesses to adjust their space requirements without being locked into long-term commitments, making them an attractive option for startups, SMEs, and even larger corporations undergoing a transformation. Key Benefits of Flexible Leases for Tenants Cost Flexibility:  Tenants benefit from the ability to scale their space up or down based on business needs, which can help them better manage operational costs. Reduced Commitment:  Shorter lease terms allow tenants to move or change locations as their business grows or changes direction, providing them with more options and less risk. Enhanced Agility:  In today’s fast-paced market, the ability to pivot quickly is essential. Flexible leases support businesses by offering short-term commitments, enabling companies to adapt to new opportunities or challenges without long-term obligations. Implications for Property Management The shift towards flexible leasing models comes with its own set of challenges for property managers but also presents numerous opportunities to attract and retain tenants. Here’s how property managers can approach this trend: Adapt Leasing Structures:  To accommodate flexible leases, property managers may need to adjust their leasing terms, offering shorter lease periods or options for tenants to renew or expand based on their needs. This could involve creating more adaptable contracts that cater to both small and large businesses. Invest in Technology:  Implementing property management software that can handle flexible leasing arrangements is crucial. Technology can help streamline lease tracking, billing, and reporting, ensuring that both tenants and property managers can easily manage agreements and stay compliant. Offer Scalable Spaces:  Many tenants looking for flexible leases seek spaces that can grow with them. Property managers should focus on offering spaces that can be easily adjusted by adding partition walls, changing layouts, or reconfiguring office spaces as needed. Create Collaborative Environments:  Flexible leases often go hand-in-hand with coworking or shared spaces. By designing buildings with collaborative workspaces or community-oriented features, property managers can attract tenants who value interaction and flexibility in their work environment. Enhance Communication and Customer Service:  To effectively manage flexible leases, property managers must prioritize open lines of communication with tenants. This includes clear guidelines for lease renewals, terms, and expansion options. Strong relationships with tenants can increase loyalty and decrease turnover, particularly in a market that values flexibility. The Future of Flexible Leases As more tenants seek flexibility in their commercial real estate, property managers must stay ahead of the curve by embracing new leasing models and adapting to shifting expectations. The demand for short-term, adaptable leases is only expected to grow, driven by evolving business strategies and the increasing desire for flexibility in a world that’s constantly changing. By understanding the dynamics of flexible leases and implementing the right strategies, property managers can position themselves as leaders in the market, offering tailored solutions that meet the needs of modern tenants. This shift may require a change in mindset, but the rewards of increased tenant satisfaction, retention, and marketability are well worth the effort. At BGSF, we understand the intricacies of navigating the evolving commercial real estate landscape. Our expertise in staffing and consulting solutions, combined with a deep understanding of property management challenges, can help property managers implement strategies to meet the demands of flexible leases while ensuring operational efficiency. From enhancing tenant engagement to optimizing space utilization, BGSF’s team is here to support your property management needs in an ever-changing market.

In the ever-evolving world of enterprise software, few platforms have stood the test of time like Oracle PeopleSoft. Since its acquisition by Oracle in 2005, PeopleSoft has remained a crucial offering in the company's portfolio, consistently benefiting from ongoing innovation and strategic investment. Now, with Oracle's 20-year commitment to PeopleSoft , it's clear that the platform is not only surviving but thriving in the modern cloud era. A Legacy of Innovation PeopleSoft, originally designed as an HR and financial management system, has grown into a robust suite that spans across multiple industries. Oracle's investment in PeopleSoft has ensured the platform's adaptability, keeping it relevant and cutting-edge for over two decades. Through continual updates and improvements, PeopleSoft has seamlessly integrated with Oracle’s cloud infrastructure, ensuring that users benefit from the latest advancements in security, performance, and scalability. The 20-Year Investment Strategy Oracle's 20-year investment strategy in PeopleSoft goes beyond just software maintenance; it signifies a deep commitment to the PeopleSoft user community. The strategy focuses on enhancing user experience through regular product enhancements, updates, and bug fixes. Oracle has committed to ensuring that PeopleSoft remains compatible with new technologies, ensuring its continued value for both current and future users. Some key aspects of Oracle’s commitment include: Long-Term Software Support:  PeopleSoft will receive continued updates and improvements, ensuring it meets the demands of evolving business processes. Cloud Integration and Modernization:  Oracle is enhancing PeopleSoft's integration with Oracle Cloud applications, ensuring seamless connectivity with modern cloud-based technologies and data services. Investment in PeopleSoft Security:  Regular security updates and features are part of Oracle's strategy to ensure that PeopleSoft remains a secure and reliable platform for its global customer base. User Experience Improvements:  Oracle has outlined plans to focus on the PeopleSoft user experience, providing intuitive interfaces and enhancing the flexibility of the platform. Why This Matters for Businesses For businesses relying on PeopleSoft, this 20-year commitment provides a sense of stability and security. PeopleSoft has long been known for its deep functionality, particularly in areas such as human resources, financial management, and supply chain. With Oracle’s investment strategy, users can continue to leverage the platform without the uncertainty that often accompanies other enterprise solutions. Additionally, the focus on cloud integration and modernization helps businesses take advantage of the latest innovations without sacrificing the reliability of their legacy systems. With Oracle's ongoing updates, businesses can stay ahead of technology trends while maintaining the stability and robustness of PeopleSoft. How BGSF Can Support Your PeopleSoft Journey At BGSF, a proud Oracle partner , we understand the significance of Oracle’s commitment to PeopleSoft. As an expert in both Oracle and enterprise software solutions, BGSF can help organizations fully leverage the power of PeopleSoft and ensure they are making the most of Oracle's updates. From cloud integrations to security enhancements and system upgrades, BGSF's team of experts is ready to assist you in navigating the evolving landscape of PeopleSoft. Whether you’re looking to modernize your PeopleSoft implementation, integrate it with Oracle Cloud, or optimize your processes, BGSF offers the consulting, staffing, and managed services support you need to succeed. Looking Ahead Oracle’s commitment to PeopleSoft is not just a reassurance to existing users; it’s a bold statement about the future of enterprise software. With a 20-year strategy in place, Oracle is reinforcing its commitment to long-term customers, ensuring that PeopleSoft will continue to thrive and evolve in line with modern business needs. As we look to the future, Oracle's strategic investment in PeopleSoft will no doubt lead to even more opportunities for innovation, integration, and growth. With BGSF's expertise and Oracle’s ongoing support , businesses can confidently chart their path forward, knowing their PeopleSoft investment will continue to drive success for years to come.

In today's competitive business landscape, prioritizing employee well-being is not just a moral imperative but a strategic business decision. Organizations that invest in the mental and physical health of their workforce often experience significant returns on investment (ROI) through enhanced productivity, reduced healthcare costs, and improved employee retention. Let's explore the hidden ROI of employee well-being, supported by recent data and insights. The ROI of Employee Well-Being 1. Increased Productivity and Performance Employees who feel well—both mentally and physically—are more engaged and productive. A recent survey revealed that companies investing in wellness programs saw a 20% increase in employee productivity. Additionally, 56% of employees reported fewer sick days due to wellness programs, directly contributing to improved performance. 2. Lower Healthcare Costs Investing in employee well-being programs can lead to significant savings in healthcare costs. For every dollar spent on corporate wellness programs, companies can expect an average return of $3.27 in lower healthcare costs . Furthermore, 72% of employers reported a reduction in healthcare costs after implementing a wellness program. 3. Employee Retention and Reduced Turnover The cost of employee turnover is substantial. A 2023 Gallup report found that employers lose 15% to 20% of their employees to voluntary turnover, often because employees feel uncared for. By investing in employee well-being, companies can create a positive work environment that encourages loyalty and reduces turnover rates. 4. Enhanced Employee Engagement Employee engagement is directly linked to well-being. Companies with wellness programs report a 16% increase in employee satisfaction . Engaged employees are more likely to go above and beyond their job responsibilities, collaborate with their teams, and drive innovation within the company. 5. Attracting Top Talent In today’s competitive job market, the best candidates are looking for more than just a paycheck. They want to work for companies that value work-life balance, mental health, and overall well-being. By promoting employee well-being and offering relevant programs and benefits, companies can differentiate themselves from their competitors and attract top-tier talent. 6. Improved Company Culture A company culture that promotes well-being is one that is built on trust, respect, and empathy. Employees who feel valued are more likely to work collaboratively, share ideas, and support each other. This sense of camaraderie fosters a positive company culture that can lead to increased innovation and a stronger sense of community within the workplace. 7. Reduced Stress and Mental Health Issues Employee well-being isn’t just about physical health—it’s also about mental health. A global mental health crisis is severely impacting workplaces, with depression and anxiety resulting in a loss of 12 billion working days annually, costing the economy $1 trillion each year. By offering resources for mental health support, mindfulness training, and stress-management programs, companies can help employees manage these challenges more effectively. 8. The Long-Term Impact: A More Resilient Workforce Investing in employee well-being isn’t just about short-term gains—it’s about building long-term success. A workforce that is mentally and physically healthy is more adaptable, resilient, and able to handle the ups and downs that come with change, economic shifts , or industry disruptions. A well-supported workforce can weather challenges and bounce back stronger, leading to greater sustainability for the business as a whole. Prioritizing Well-Being is a Smart Investment The hidden ROI of employee well-being is clear. Investing in the health and happiness of your employees leads to increased productivity, reduced healthcare costs, better retention rates, and a stronger company culture. It’s not just the right thing to do—it’s a smart business decision. By focusing on mental and physical health, offering wellness programs, and creating a supportive environment, organizations can realize long-term success and cultivate a workforce that is engaged, loyal, and high-performing. After all, healthy, happy employees are the foundation of any successful business.