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  • The Side Hustle Revolution: How Gen AI is Empowering Younger Workers to Diversify Their Income

    Gen Z is entering the workforce, and redefining it, at the same time. Younger generations are increasingly turning to side hustles and alternative income streams to supplement their primary income, leading to the slow decline of a "one job" lifestyle. Whether it’s the need for financial independence, creative freedom, or diversifying income sources, Gen Z and millennials are embracing new ways to generate revenue outside of traditional 9-to-5 roles. One of the biggest drivers of this shift? Generative AI (Gen AI). This transformative technology is enabling younger workers to leverage their creativity, skills, and tech-savvy to open doors to new opportunities. From content creation and freelancing to building businesses and personal brands, here’s how Gen AI is playing a crucial role in shaping the modern side hustle economy. Automating Creative Processes Gen AI’s ability to produce content, such as written articles, graphics, videos, and music, is making it easier for younger workers to scale their side hustles. Content creators no longer need to spend hours writing blog posts or designing marketing materials. With tools like ChatGPT, DALL·E, and other AI-powered platforms, creators can generate high-quality content in a fraction of the time, freeing them up to focus on strategy and growth. For instance, aspiring bloggers or copywriters can use AI to draft articles, allowing them to take on more clients or projects. Similarly, graphic designers can use AI to generate design ideas, speeding up their creative process and enhancing productivity. The time saved translates to more opportunities to earn income without compromising the quality of their work. Enhancing Freelance Services Freelancing has long been a popular side hustle for younger workers, but AI is helping them stand out in a competitive marketplace. Freelancers in industries like marketing, software development, and consulting are utilizing AI to streamline their work processes, automate mundane tasks, and offer more competitive services. Social media managers can employ AI-powered analytics tools to generate insights into trends and audience engagement, allowing them to provide better strategy advice to clients. Writers can use AI to assist with research, content ideas, and drafting, enhancing their ability to handle larger projects efficiently. As a result, AI enables freelancers to take on more projects or clients and increase their earnings without becoming overwhelmed. Empowering E-commerce Entrepreneurs The rise of AI-driven tools has made it easier for young entrepreneurs to launch e-commerce businesses as a side hustle. Platforms like Shopify, Etsy, and Amazon have become hotbeds for online retail side businesses, and AI is supercharging this trend. From product suggestions to automated customer service chatbots, AI is transforming e-commerce. Entrepreneurs can use AI to analyze consumer preferences, forecast sales, and even optimize pricing strategies. For creators who sell digital products, such as eBooks, art, or courses, Gen AI can assist in product creation, marketing, and managing customer engagement, streamlining their business processes and helping them grow their revenue streams with ease. Fueling the Creator Economy YouTube, TikTok, and Instagram have become major platforms for young creators to build their personal brands and earn money. With AI tools like video editing assistants, content generators, and personalized recommendation engines, creators can now produce higher-quality content faster , giving them an edge in the saturated social media space. Gen AI can also help creators develop personalized content for their audiences by analyzing engagement metrics and generating tailored video ideas, captions, or even music tracks. As a result, content creators can increase their follower base, attract sponsorships, and boost ad revenue, turning their side hustle into a significant income stream. Opening Doors to New Digital Skills As more young workers embrace AI tools, they are also acquiring new digital skills that make them more competitive in both their side hustles and primary careers. Learning how to use AI for marketing, design, or content creation not only helps in growing their side businesses but also adds to their resume and enhances their value in the job market. This dual benefit of skill development and additional income is particularly appealing to younger workers, who are often looking for ways to future-proof their careers . The flexibility to explore different income avenues with AI means they can build multiple streams of revenue while honing skills that will be relevant for years to come. The Future of Side Hustles Powered by AI Generative AI is revolutionizing the way younger workers approach side hustles and additional income streams. By automating time-consuming tasks, enhancing creative processes, and opening doors to new opportunities, AI is enabling a new generation of workers to diversify their income and pursue their passions in ways that were previously unimaginable. As AI technology continues to evolve, it will further reshape the gig economy , allowing individuals to achieve greater financial independence and create opportunities that align with their interests and goals. As a leader in workforce solutions, we provide businesses with a streamlined platform to connect with highly skilled freelance professionals across the IT, Accounting & Finance, and Property Management sectors. Leveraging our extensive network and industry expertise, BGSF facilitates seamless matchmaking between businesses and talent, ensuring precise alignment with project requirements and company culture. Contact us to request talent in Professional Services  (IT, Finance, and Accounting) or Property Management  (Multifamily and Commercial Real Estate).

  • Five Key Hurdles in Property Management Software Adoption—and How Entrata Helps You Clear Them

    Integrating new property management software into your existing operations can be a game-changer, improving efficiency, reducing costs, and streamlining processes. However, this transition is not without its challenges. Whether you're upgrading or migrating to a PropTech platform like Entrata, it's crucial to navigate these hurdles to ensure a smooth transition and ongoing success. Five Key Challenges in Property Management Software Integration Challenge 1: Complex Data Migration Migrating data from legacy systems into new property management software is often fraught with risks. You need to ensure the transfer of large volumes of data—leases, resident records, financial documents, maintenance histories, etc.—without losing accuracy or compromising integrity. How Entrata Solves This: Entrata simplifies data migration with robust import tools and expert support. The platform ensures a seamless transfer by maintaining data integrity and security throughout the migration process. Its team of specialists helps you map, cleanse, and migrate data with minimal disruption, ensuring all historical data is preserved and easily accessible. Challenge 2: Integration with Existing IT Infrastructure For many property management companies, the prospect of integrating new software into their existing IT ecosystem is daunting. Legacy systems and third-party tools like accounting, CRM, or maintenance management software often need to work together for smooth operations. How Entrata Solves This: Entrata is designed with open APIs that make it easy to integrate with your existing infrastructure. Whether it's accounting software, maintenance platforms, or other third-party tools, Entrata offers seamless interoperability. Challenge 3: System Training for Teams Getting your staff up to speed on a new system can be time-consuming and may lead to productivity dips. Proper training is essential to avoid errors and ensure that your team takes full advantage of the software’s features. How Entrata Solves This: Entrata provides comprehensive training programs, tailored to the specific needs of your organization. Whether it’s through online modules, webinars, or on-site training sessions, Entrata ensures your team is well-equipped to use the system efficiently. Additionally, their user-friendly interface reduces the learning curve, making it easier for staff to adapt. Challenge 4: Maintaining Operational Continuity Switching over to new software can lead to downtime or disruptions, affecting everything from resident services to financial operations. This can be a major concern, particularly in property management, where daily operations are time-sensitive. How Entrata Solves This: Entrata uses a phased implementation approach to minimize disruption and ensure operational continuity. Their team works closely with yours to develop a custom implementation plan that includes data migration, testing, and go-live support, ensuring a smooth transition. This minimizes downtime and keeps your operations running smoothly throughout the integration process. Challenge 5: Custom Reporting and Optimization Every property management company has its own reporting needs, and one-size-fits-all solutions don’t always cut it. You need reporting features that can be customized to reflect your specific KPIs, whether it’s occupancy rates, financial performance, or maintenance efficiency. How Entrata Solves This: Entrata offers highly customizable reporting features that allow you to build, adjust, and automate reports based on your business’s specific needs. Their powerful analytics tools provide real-time insights, helping you optimize operations and make data-driven decisions that enhance overall performance. Entrata Solutions While integrating a new property management platform like Entrata comes with challenges, the rewards are significant when approached thoughtfully. Entrata not only addresses common pain points like data migration and system integration but also enhances team training, operational continuity, and custom reporting. With Entrata, your property management operations can be more efficient, data-driven, and future-ready. So, if you're looking to take the next step in digital transformation, Entrata can help ensure a seamless and successful transition. Let BGSF help you unlock the full potential of your PropTech investments and transform the way you manage properties. Contact us today to access our readily available network of top-tier PropTech talent!

  • The CFO’s Role in Balancing Technology Adoption and Talent Gaps

    As businesses increasingly rely on technology to enhance productivity and manage risks, Chief Financial Officers (CFOs) face a dual challenge: driving technology adoption while addressing talent shortages in the finance sector. New tools like automation, AI, and advanced analytics are essential for staying competitive but require skilled professionals to operate effectively. However, the finance sector is experiencing a talent gap, especially in specialized roles like controllers and analysts, making it difficult to leverage these technologies fully. The Strategic Role of CFOs in Technology Adoption CFOs are at the forefront of evaluating technology investments, focusing on productivity gains, enhanced decision-making, and risk management. As Terrance Wampler of Workday points out, CFOs must assess not only the financial ROI of new tools but also how they fit into the broader risk and control framework. By working closely with the Chief Information Officer (CIO), the CFO can monitor and manage costs effectively while ensuring that technology investments provide a strong return on investment (ROI), improve operational efficiency, and support long-term growth. Additionally, it helps balance risk management with innovation, ensuring that any technology solutions adopted are both financially viable and strategically sound for the future. Closing the Talent Gap: Upskilling and Partnerships Upskilling Talent To maximize the value of technology investments, CFOs must first prioritize upskilling their teams. This process begins with a Skills Assessment, where CFOs evaluate their current team’s capabilities, identify strengths, and pinpoint gaps that may hinder the effective use of new technologies. By gaining a clear understanding of where their teams excel and where development is needed, CFOs can create targeted strategies to address these gaps. Next, Training Programs are essential. CFOs should invest in comprehensive training initiatives that provide employees with the knowledge and expertise to effectively use new tools, systems, and platforms. Whether through workshops, online courses, or certification programs, equipping employees with up-to-date skills ensures that the organization can fully capitalize on its technological advancements. Moreover, CFOs who foster a culture of continuous learning help their teams not only bridge current skill gaps but also remain adaptable in the face of ongoing technological change. By encouraging employees to continuously seek out new learning opportunities, CFOs can create a workforce that is agile, resilient, and capable of leveraging technology to drive business success. This forward-thinking approach enables organizations to stay competitive in a rapidly evolving digital landscape. Bridging Talent Gaps with BGSF When CFOs find skill gaps in their teams and upskilling becomes a daunting option, BGSF offers consulting and staff augmentation services that provide flexible, scalable talent solutions to meet the demands of technology adoption quickly. CFOs can rely on BGSF to fill critical finance roles—whether temporarily or permanently—ensuring business continuity during technology rollouts. Additionally, BGSF’s consulting services provide expert guidance through complex implementations, helping CFOs optimize new tools and maximize ROI. With BGSF’s support, CFOs can address talent shortages, ensuring their teams are prepared to navigate the digital transformation of the finance function. The Evolving Role of the CFO CFOs play a pivotal role in balancing technology adoption and talent shortages. By focusing on collaborating with CIOs, upskilling, and leveraging BGSF’s staff augmentation and consulting services, CFOs can drive digital transformation while ensuring their teams have the expertise needed for long-term success. Let BGSF help you navigate the challenges of technology talent gaps. Connect with our team today  to learn how we can support your business!

  • Boosting Efficiency and Resident Satisfaction: How AI is Revolutionizing Maintenance in Multifamily Housing

    In multifamily housing, efficient maintenance operations are essential not only for property upkeep but also for resident satisfaction—both of which are closely connected. When maintenance tasks are completed promptly and accurately, residents feel valued and are more likely to stay longer. As the demand for faster, more transparent service grows, multifamily operators are increasingly leveraging artificial intelligence (AI) to transform their maintenance processes. AI provides powerful solutions to streamline workflows, lower operational costs, and enhance the overall resident experience. Enhancing Maintenance Operations with AI Traditional maintenance operations often rely on manual processes that can be slow and inefficient. Service requests used to be submitted on paper, with technicians collecting them from the leasing office before completing their tasks. This method required backtracking, which wasted valuable time and made it difficult to prioritize urgent repairs. Mobile platforms brought a significant leap forward by enabling technicians to manage requests digitally. However, the introduction of AI-powered maintenance systems has further transformed the landscape. AI optimizes the way maintenance teams handle requests, prioritize tasks, and manage resources. By leveraging AI, multifamily operators can move beyond basic maintenance and adopt a strategic, data-driven approach that ensures efficiency at every step. Task Optimization: The Right Job for the Right Technician One of the most impactful applications of AI in maintenance is its ability to optimize task assignments. AI-powered systems can analyze various factors, such as the urgency of a request, the technician’s location, and the skills required to complete the task. For example, AI can assign routine tasks like changing air filters or cleaning dryer vents to the nearest available technician, reducing wait time and maximizing productivity. More complex tasks, such as HVAC repairs or plumbing issues, can be automatically assigned to technicians with the appropriate certifications and expertise . This strategic task allocation ensures that jobs are completed correctly the first time, reducing the need for follow-up visits and minimizing resident disruptions. By assigning technicians to tasks that align with their skills, AI not only improves efficiency but also enhances job satisfaction for the team. Predictive Maintenance: Staying Ahead of the Problem Preventive maintenance has long been a challenge for Property Managers, but AI takes this concept to a new level with predictive capabilities. AI systems monitor key property systems and appliances, tracking installation dates, service records, and usage patterns. When AI detects that a system, such as an HVAC unit, is approaching the end of its expected service life, it can automatically generate a work order for a technician to inspect or replace the equipment before a failure occurs. This predictive maintenance reduces the likelihood of unexpected breakdowns that could cause property damage or discomfort for residents. By staying ahead of potential issues, Property Managers can avoid costly repairs, reduce emergency service requests, and maintain the smooth operation of their properties. AI’s ability to forecast maintenance needs also allows operators to proactively manage budgets and extend the lifespan of property systems. Real-Time Communication: Transparency and Faster Response Times In today’s multifamily housing market, residents expect immediate communication and prompt responses to maintenance requests. With AI-enhanced platforms, residents can submit requests through a mobile app and receive real-time updates on the status of their requests. This transparency gives residents peace of mind, as they can track when a technician has been assigned and monitor the progress of the repair. AI streamlines communication between technicians, Property Managers, and residents by integrating voice-to-text technology for work orders and automated notifications. As technicians speed up their work order submissions, the system sends an automatic update to the resident, confirming that the request is in progress. This immediacy improves response times and boosts resident satisfaction, demonstrating to residents that their needs are a priority. AI’s Role in Resident Satisfaction and Retention Ultimately, AI’s role in multifamily maintenance goes beyond efficiency—it directly impacts resident satisfaction and retention. When residents feel confident that their service requests will be handled quickly and professionally, they are more likely to renew their leases. The transparency, speed, and quality of service facilitated by AI create a maintenance experience that builds trust between residents and property management teams. Moreover, AI can analyze patterns in service requests and resident feedback, enabling Property Managers to identify common issues and address them proactively. This data-driven approach fosters a positive living environment that encourages long-term resident retention. The Future of AI in Multifamily Maintenance As AI technology continues to evolve, its potential in multifamily maintenance is limitless. For now, multifamily operators are reaping the benefits of AI by optimizing maintenance workflows, enhancing communication, and improving the resident experience. By investing in AI-powered solutions, Property Managers can stay competitive in a fast-changing market while ensuring the long-term success of their properties. With AI, the future of property management looks brighter, more efficient, and more resident-focused than ever before. As a leader in both property management staffing and IT consulting , BGSF is uniquely equipped to assist you in designing, implementing, and maintaining your PropTech strategies , including AI and predictive maintenance. We not only have the team to help you streamline your maintenance requests, but we also have the team to help you complete those requests. Request property management talent here today!

  • BGSF September 2024 Jobs Report: A Surge in Job Openings as Hiring Slows

    September’s labor market data reveals a mixed but intriguing landscape. With job openings skyrocketing by 329,000 and nonfarm payrolls surging by 254,000, it’s clear that demand for workers remains robust. Yet, we also saw hiring pull back across several sectors, raising questions about the future of the labor market as we move into Q4. Key Highlights from September 2024: Job Openings  surged to 8.04 million , beating economist forecasts, with significant gains in construction and government roles. Hiring  dipped by 99,000 , primarily in retail, transportation, warehousing, manufacturing, and hospitality. Layoffs  fell by 105,000 , with decreases in retail and healthcare but a slight uptick in business services. Unemployment rate  dropped to 4.1% , with a household employment survey showing a significant gain of 430,000 jobs. Wages  grew 0.4% month-over-month  and 4% year-over-year , outpacing inflation and boosting consumer confidence. Job Openings: A Demand Surge August saw a dramatic rise in job openings, jumping to 8.04 million, well above forecasts of 7.66 million. Small businesses (10-49 employees) drove much of this increase, adding 203,000 more vacancies. However, this hiring gap wasn’t spread evenly across industries. Construction stood out, with 138,000 new job openings , signaling a persistent need for labor in the building trades. Similarly, state and local government  roles (excluding education) saw 78,000 unfilled positions, highlighting a continued demand for public-sector workers. On the flip side, the "other services" category saw a sharp drop of 93,000 job openings. It’s a reminder that while certain sectors thrive, others are grappling with stagnation. Takeaway for Employers:  With job openings outpacing hires, it’s evident that businesses are struggling to find talent. If you’re in construction, public service, or a small business, now is the time to focus on retention strategies and consider expanding recruitment efforts beyond traditional methods. According to Kelly Brown, President of BGSF’s Property Management Division , “With job openings on the rise, particularly in sectors like construction and government, the property management industry is feeling the pressure to keep pace. Filling key roles, from maintenance technicians to leasing consultants, has never been more critical. Companies that invest in workforce development and prioritize employee retention will be best positioned to thrive in today’s competitive hiring landscape.” Hiring Dips but Layoffs Decline Despite the rise in openings, hires dropped by 99,000  to 5.317 million. This decline was particularly pronounced in retail , transportation , and hospitality , industries that usually see more fluid hiring patterns. For example, hotels, restaurants, and bars saw fewer hires—down 180,000 for businesses with 10-49 employees—perhaps a sign of labor shortages or a pullback in consumer spending. While hiring slowed, layoffs decreased by 105,000 , suggesting that employers are reluctant to lose workers even if they’re not bringing on new ones at the same pace. The only area where layoffs increased was professional and business services , signaling uncertainty in the white-collar sector. Takeaway for Job Seekers:  If you’re looking for work, this could be a strategic time to target sectors where hiring is slowing, but layoffs are low. Businesses in those areas may be under pressure to fill critical roles but aren’t willing to shed staff. Kelly Brown  also added, “The latest jobs report tells us that while demand for workers is high, hiring remains a challenge, especially for small to mid-sized companies. In property management, this means taking a proactive approach—whether that’s offering more competitive pay, upskilling current staff, or streamlining hiring processes. We’re seeing the businesses that adapt quickly are the ones securing the talent they need.” Quits and Long-Term Unemployment: A Shift in Dynamics For the first time since August 2020, the number of resignations dropped significantly. Quits fell by 159,000  to 3.084 million , bringing the quits rate to a four-year low of 1.9%. This shift indicates that workers might be more hesitant to leave their current roles, which could relieve some of the wage pressure employers have been facing. However, long-term unemployment remains a concern. The average duration of unemployment  rose to 22.6 weeks—the highest since 2022—with 1.6 million Americans being out of work for more than six months. This points to challenges for certain segments of the workforce in finding new roles, even as job openings increase. Takeaway for Employers:  Lower quits and rising long-term unemployment mean retention efforts are starting to pay off. If you’re struggling to hire, consider widening your candidate pool to include long-term unemployed individuals, who may bring valuable experience to your team. Wages and Workweek: Solid Growth September was also a strong month for wages. Average hourly earnings  rose by 0.4% month-over-month  and 4% year-over-year , both exceeding expectations. This reflects the continued tightness of the labor market in certain sectors, particularly in construction, healthcare, and leisure and hospitality. Interestingly, the average workweek  dipped slightly to 34.2 hours, which could hint at productivity optimizations or adjustments in workload. Takeaway for Job Seekers:  Wage growth is accelerating in key industries. If you’re in a field like construction, healthcare, or hospitality, now is a great time to leverage that growth in salary negotiations. Employment Outlook: Strong Growth in Key Sectors Nonfarm payrolls came in much stronger than anticipated, adding 254,000 jobs  in September, up from a revised 159,000 in August . Much of this growth was concentrated in leisure and hospitality , construction , and education and health services . In contrast, manufacturing  and white-collar  industries like finance and business services saw little to no new job creation, and even some declines. Takeaway for Employers and Job Seekers:  For employers in growth sectors, the battle for talent is intensifying, and competitive compensation is becoming crucial. Job seekers, particularly those in white-collar industries, may need to consider pivoting to sectors with stronger hiring momentum if opportunities in their current field dry up. According to Eric Peters, President of BGSF’s Professional Division , “With the quits rate hitting a four-year low, employers in the professional sector should shift their focus to retention. Keeping top talent engaged through career development, flexibility, and competitive compensation will be key as we continue to navigate this evolving job market. Executives should be having meaningful conversations about strategic initiatives for 2025 and discussing how employees will play a part in those initiatives” BGSF’s Perspective The September report highlights a resilient job market full of opportunities. Job openings are soaring, wage growth is outpacing inflation, and layoffs are on the decline. It’s clear that businesses are pushing forward, even as they face challenges in hiring. Beth Garvey, CEO of BGSF , is optimistic about what lies ahead: “We’re seeing incredible momentum in the labor market. Demand for talent remains high, and businesses that stay agile and prioritize both hiring and retention will be well-positioned for success. It’s an exciting time for employers and job seekers alike, and I’m confident that those who embrace these opportunities will thrive.” As we approach the end of 2024, businesses should focus on tapping into the growing pool of talent and enhancing their workforce strategies. With openings on the rise and competition heating up, now is the time to act—and capitalize on the strength of today’s job market. Contact BGSF BGSF is a top provider of staffing and workforce solutions for professional and property management, dedicated to delivering quality, innovation, and customer satisfaction. Our services cater to a variety of client needs, supported by a team of skilled and committed professionals who are enthusiastic about assisting clients in achieving success. If you are seeking a partner for professional or managed services to help you reach your business objectives, please reach out to BGSF today .

  • Maximizing SAP Implementations: Utilizing Professional Resources to Support Your Journey

    Implementing SAP is a transformative journey for any organization, but it can also be a complex and challenging process. The stakes are high, with the potential for significant improvements in efficiency, productivity, and profitability. To ensure a successful SAP implementation, companies can benefit immensely from leveraging professional resources. As a dedicated SAP services partner , BGSF is here to support you every step of the way, helping you maximize your SAP journey with top-tier, certified talent. Understanding SAP Implementation SAP implementations are not just about installing software; they require a strategic approach that aligns with your organization’s unique needs and goals. The implementation process typically includes: Planning and Preparation : Defining project scope, objectives, and timelines. System Configuration : Customizing the system to fit business processes. Data Migration : Transferring existing data into the new system. Testing and Validation : Ensuring everything works as intended. Training and Change Management : Preparing users for the new system. Each of these stages requires specific knowledge and skills that might not be readily available within your organization. This is where BGSF's professional resources can make a significant impact. The Value of Professional Resources Expertise and Experience : As an SAP services partner, BGSF brings a wealth of experience across various industries. Our consultants provide valuable insights and best practices to help you avoid common pitfalls and streamline processes. Customized Solutions : We understand that each business has unique requirements. BGSF's team of experts will tailor SAP solutions to meet your specific needs, ensuring that the system aligns with your organizational goals and processes. Accelerated Timelines : With our team of professionals, you can expedite the implementation process. BGSF consultants know how to navigate challenges quickly, reducing the time it takes to go live and start reaping the benefits of SAP. Risk Management : Implementing SAP comes with inherent risks. Our consultants help identify potential risks early and create mitigation strategies, safeguarding your project against costly delays or failures. Comprehensive Training : Proper training is crucial for user adoption. BGSF provides tailored training programs that equip your team with the necessary skills to use the new system effectively, enhancing overall productivity. Ongoing Support : The journey doesn't end after implementation. BGSF offers ongoing support and maintenance, ensuring that your SAP system continues to function optimally as your business evolves. How BGSF Supports Your SAP Implementation BGSF's SAP-certified consultants offer comprehensive support throughout your implementation journey: Implementation Expertise : BGSF's team utilizes best practices and proven methodologies to streamline the implementation process, ensuring a smooth transition to SAP. Tailored Training Solutions : We provide hands-on training and resources, empowering your staff with the knowledge and skills needed to navigate SAP effectively and maximize its potential. Post-Implementation Support : BGSF remains engaged after the implementation, offering ongoing support to address any issues and optimize your SAP system as your business evolves. Ensuring a Smooth Implementation Maximizing your SAP implementation is a multifaceted journey that requires careful planning, execution, and ongoing support. By utilizing BGSF's professional resources, you can enhance the effectiveness of your implementation, reduce risks, and ensure that your organization fully capitalizes on the advantages of SAP. As you embark on this transformative journey, remember that with the right support, you can navigate the complexities of SAP implementations and set your organization up for long-term success. Contact us today!

  • Prepping for External Audits: A Strategic Guide for Businesses

    In today's highly regulated business landscape, external audits are a critical part of maintaining compliance, ensuring transparency, and gaining stakeholder trust. However, the preparation process can be daunting, especially for companies juggling multiple responsibilities. At BGSF, we understand that a proactive, strategic approach to audit preparation can save businesses significant time, reduce stress, and ultimately result in a smoother audit process. This guide will walk you through best practices and how BGSF's staffing and consulting services can assist in preparing your organization for a successful external audit. External Audit Guide Understand the Scope of the Audit: The first step in preparing for an external audit is understanding its scope. Audits vary depending on the regulatory body, industry, and specific areas of focus, such as financial statements, operational processes, or compliance with standards like SOC, PCI, or GDPR. Knowing what will be scrutinized enables your business to gather the necessary documentation and ensure that internal processes meet the audit's requirements. At BGSF, our consultants are well-versed in various audit frameworks and can help you interpret the scope and requirements of an upcoming audit. Whether it’s assisting with documentation or preparing your team, we provide expert guidance that streamlines the process. Organize and Review Documentation: Documentation is the backbone of any audit. Ensuring that financial records, tax documents, and operational reports are accurate and up-to-date is essential for a smooth audit process. Misplaced or incomplete records can raise red flags, lead to delays, and potentially result in compliance penalties. Our accounting and finance consultants specialize in assisting businesses with organizing and reviewing documentation before audits. We ensure your records are in order and meet regulatory requirements, giving your team the confidence needed to present thorough and accurate information to auditors. Perform an Internal Audit or Pre-Audit Review: Conducting an internal audit or pre-audit review before the external audit can help you identify and address potential issues. This step allows businesses to correct discrepancies, strengthen weak controls, and ensure compliance before external auditors arrive, thereby avoiding costly last-minute fixes. BGSF provides highly skilled accounting, finance, and compliance professionals who can perform an internal audit or pre-audit review. Our experts help you identify gaps, recommend corrective actions, and ensure your company is ready for the external audit. Address Potential Audit Risks: Every audit comes with risks, particularly in areas prone to errors or non-compliance. Whether it’s revenue recognition, tax compliance, or inventory management, it’s crucial to identify these risk areas ahead of time. Proactively addressing them will prevent surprises during the audit and demonstrate that your business has effective controls in place. Our consultants are experienced in identifying and mitigating audit risks. From revenue management to inventory tracking, we provide insights that help strengthen your internal controls and minimize risk areas before they escalate into issues during the audit process. Ensure Team Preparedness: Preparing your team for the audit is as important as having your documentation in order. Employees should know what their roles are in the audit process and have access to the necessary information auditors may request. Conducting training sessions on how to respond to audit inquiries can prevent confusion and delays. BGSF offers audit training and staff augmentation services to support your internal teams. Our staffing solutions include placing temporary financial experts or consultants within your organization to handle additional audit workloads or provide training to existing staff, ensuring seamless cooperation during the audit. Leverage Technology for Efficiency: Technology plays a significant role in audit preparation. From automated financial reporting to compliance tracking software, leveraging the right tools can improve the accuracy and efficiency of your audit preparations. Cloud-based platforms, for example, allow easy access to documents and reports, ensuring quick retrieval when auditors need them. At BGSF, we help businesses integrate audit-friendly technologies into their workflows. Our consultants are skilled in utilizing enterprise resource planning (ERP) systems , cloud solutions, AI , and other advanced technologies that improve the audit readiness of your organization. Maintain Open Communication with Auditors: One of the most overlooked aspects of a successful audit is effective communication with the auditors. Keeping an open line of communication ensures that any questions or clarifications can be resolved quickly. Being transparent about any issues you’ve identified and resolved prior to the audit will also build trust and credibility with the auditors. BGSF can act as your strategic partner during the audit process, providing experienced consultants who communicate effectively with auditors on your behalf. This partnership ensures that any technical or financial clarifications are handled professionally, allowing you to focus on your core business operations. Plan for Post-Audit Follow-Up: Once the external audit is complete, it’s crucial to review the auditor’s findings and address any recommendations. Post-audit follow-ups can improve future audit outcomes and demonstrate your company’s commitment to continuous improvement and compliance. Our team assists with post-audit reviews and the implementation of any corrective actions or process improvements. We provide ongoing support, ensuring that your business remains audit-ready for future assessments. How BGSF Can Help BGSF is committed to helping businesses navigate the complexities of external audits with confidence. Our tailored staffing and consulting solutions provide the expertise, technology, and support needed to streamline the audit preparation process. Whether you need assistance with documentation, risk mitigation, or team augmentation, BGSF’s professionals are here to help your business succeed. Contact us to learn how our experts can help your business prepare for its next external audit and ensure a smooth, stress-free process.

  • Workday Rising 2024 Recap: Key Lessons from the BGSF Team

    Workday Rising 2024 brought together 18,000 professionals across the Workday ecosystem, offering a unique space for collaboration, learning, and sharing success stories. The BGSF team, including Garrett Brzozowiec - Senior Client Services Manager, Anne-Marie Geisser - Senior Managing Director, David Zocco - Senior Client Services Manager, and Zachary Ordoyne - Client Services Manager, gathered valuable insights on trending topics such as post-go-live support, Workday Extend, AI-driven tools, and customer success stories. Here’s a closer look at their key takeaways. Post-Go-Live Enhancements: Maximizing Workday Investments Garrett Brzozowiec highlighted a common theme in his conversations with clients who recently went live: "What’s next?" While going live with Workday is a significant milestone, many organizations are left wondering how to enhance and optimize the platform to meet evolving business needs. This is where BGSF’s post-production support plays a vital role. "System Integrator (SI) partners may only stay for a limited time post-go-live, but businesses often require additional enhancements to improve efficiency," says Brzozowiec. BGSF brings in subject matter experts (SMEs) with deep experience across industries, helping clients navigate the next steps and maximize the return on their Workday investments. Customer Feedback is Driving Change For Anne-Marie Geisser, one of the highlights was witnessing customer feedback in action. Attending a session on Workday Grants and Payroll, she saw firsthand how Workday listens to its customers and makes necessary improvements. "The audience applauded changes Workday made to the Grants and Payroll connection, showing how customer feedback leads to tangible improvements," she shared. One major challenge customers face is balancing daily operations with large-scale implementations. Anne-Marie noted that BGSF can support in backfilling daily tasks, which can help smooth the transition, as demonstrated by our success with St. Jude Children's Research Hospital. By temporarily backfilling key roles, employees can focus on learning and adapting to Workday without disrupting day-to-day operations. The Rise of AI: Workday Illuminate David Zocco pointed out that the most exciting development during Workday Rising was the unveiling of Workday Illuminate, an AI-driven feature poised to transform business operations. Utilizing data from 800 billion annual transactions, Workday Illuminate automates routine tasks, anticipates next steps, and assists with complex challenges. "This aligns perfectly with global trends where AI is becoming a game-changer for competitive advantage," Zocco explained. However, many attendees were left wondering how to fully harness the power of new SKUs like Illuminate. This is where BGSF’s deep expertise comes into play, as their certified consultants help customers maximize functionality, optimize data management, and ensure that these tools are fully aligned with their business objectives. Extend and Growing Pains for New Customers For Zachary Ordoyne, the discussions around Workday Extend—a feature designed to build custom applications on Workday’s platform—were particularly notable. "Though it’s an expensive SKU, customers who have adopted it are looking to expand their use," Ordoyne noted. Workday has made a strong push to develop new apps via Extend, showcasing its long-term potential for clients. With many new customers in attendance, there was also a noticeable variety of growing pains as organizations adjust to the complexities of Workday implementations. In addition, Ordoyne observed the popularity of Brain Dates—informal, small-group discussions that foster peer-to-peer learning. "This year, Brain Dates were extremely popular as attendees sought to discuss Workday SKUs with peers or meet with Workday SMEs for Q&A sessions," he shared. In-Person Connections: Building Relationships That Matter Across all conversations, the importance of in-person interactions was emphasized. Brzozowiec remarked, "Any chance we get to meet consultants, clients, and prospective clients in person is a success. You never know who you’re going to meet and connect with." Geisser echoed this sentiment, noting that introducing managers to each other helped clients exchange ideas and insights, further enhancing the value of the event. Enhancing Business Value with Workday Workday Rising 2024 showcased the rapid evolution of the Workday platform, driven by customer feedback, AI innovation, and tools like Extend. For many organizations, the question now is how to best leverage these features to drive operational efficiency and business success. BGSF remains well-positioned to provide the expertise needed for post-production support, business transformations, and ongoing enhancements, ensuring that clients extract maximum value from their Workday investments. As the Workday ecosystem continues to grow, the BGSF team looks forward to supporting its clients with innovative solutions and expert guidance to navigate the challenges and opportunities ahead. Contact us to learn more!

  • From Surveys to Solutions: Using Resident Feedback to Drive Multifamily Property Management Improvements

    Ensuring resident satisfaction is key to maintaining occupancy rates, driving renewals, and enhancing a property's overall reputation. While day-to-day operations may seem like the main priority, one powerful tool often goes underutilized: resident feedback. From surveys to online reviews, feedback provides valuable insights into resident satisfaction and uncovers areas for improvement. But it’s not just about collecting feedback; the real value lies in using that information to drive actionable solutions. The Importance of Resident Feedback Resident feedback is crucial because it offers an inside look into the experiences of the people who live in your community. Whether they are thrilled with the amenities or frustrated by maintenance delays, their opinions can provide invaluable data that influences property decisions. Without this feedback, Property Managers risk losing touch with the very people who determine the success of their properties. Not only does listening to residents show them you value their opinions, but it can also help retain them by addressing issues before they escalate into non-renewals. In today’s competitive market, proactive communication and improvements can be the difference between a stable, satisfied resident base and high turnover rates. The Power of Well-Designed Surveys Surveys are one of the most efficient ways to gather structured feedback. They can be distributed online, integrated into property apps, or even conducted in person during community events. However the design of the survey matters. Poorly crafted questions or overly lengthy surveys can lead to inaccurate data or low participation rates. Key elements to consider when designing a resident survey include: Brevity : Stick to the most important topics. Ten to fifteen questions are usually enough to get a sense of resident satisfaction without overwhelming the participant. Clarity : Use simple, clear language. Avoid property management jargon that may confuse residents. Diversity of Questions : Include a mix of quantitative (e.g., satisfaction ratings) and qualitative (e.g., open-ended responses) questions to gain a more holistic understanding. Frequency : Consider running surveys periodically, such as after a maintenance request, following community events, or as part of annual reviews. Turning Feedback into Action Once the data is in, it’s time to sift through and identify trends. Are multiple residents complaining about the same issues? Are there patterns in which areas receive high praise? Here’s where feedback becomes invaluable: by identifying recurring themes, Property Managers can create targeted action plans. For example: Maintenance Delays : If several residents express frustration about slow maintenance responses , Property Managers can evaluate staffing or procedural changes to improve service. Amenities Requests : Perhaps many residents express interest in new amenities like a dog park or upgraded gym equipment. These are signals that investments in such amenities could boost tenant satisfaction and attract new residents. Noise Complaints : If noise becomes a recurring issue, management may need to reevaluate quiet hours or invest in soundproofing common areas or specific units. Transparency is crucial in this process. After collecting feedback, Property Managers should communicate their action plan to residents. For example, a quarterly newsletter or email update can show residents that their input is being taken seriously and lead to real changes, fostering trust and satisfaction. Technology and Real-Time Feedback In addition to traditional surveys, modern property management technology offers real-time solutions to collect and act on feedback. Resident portals, mobile apps, and online maintenance request forms allow residents to submit concerns directly, often including photos or videos for clarification. These platforms not only streamline communication but also provide real-time data that can help Property Managers respond to issues faster. Leveraging tools like AI and data analytics can help automate the feedback analysis process, making it easier to detect patterns or trends in the data. These tech-based solutions offer opportunities to address issues before they escalate and create a more responsive and resident-focused environment. Continuous Improvement and Resident Retention The key to making resident feedback an effective tool lies in the cycle of continuous improvement. Gathering data, analyzing it, implementing solutions, and communicating progress form the foundation of a feedback loop that drives both immediate and long-term property improvements. Resident retention is, after all, about more than just maintaining a good property—it’s about cultivating a community that residents feel invested in and listened to. Through regular engagement, transparency, and a commitment to improvements, Property Managers can turn resident feedback into a powerful tool for growth. BGSF's multifamily property management staffing solutions are designed to enhance resident satisfaction by ensuring that properties are managed and staffed by skilled and responsive professionals. Our team is adept at fostering a welcoming community atmosphere, addressing resident concerns promptly, and maintaining high standards of property upkeep. Contact us today!

  • Investing in AI: How Upfront Expenses Lead to Future Gains

    As artificial intelligence (AI) continues to revolutionize business operations, leaders across industries face a key question: Is the upfront cost of AI worth the investment? According to Workday CEO Carl Eschenbach , the answer is a resounding yes, though businesses must recognize and embrace these initial expenditures to reap long-term benefits. Investing in AI: The Immediate Financial Burden Implementing AI requires significant upfront investments in technology, infrastructure, and training. From acquiring hardware and cloud services to integrating advanced AI models, companies must be ready to allocate substantial capital. For instance, Oracle has noted that organizations are making "massive investments" to integrate generative AI solutions into their existing systems. These costs range from upgrading legacy platforms to recruiting AI talent , both of which are essential to unlocking the full potential of AI technology. However, despite these significant expenditures, the long-term benefits often outweigh the initial costs. Long-Term Productivity and Efficiency Gains Once in place, AI can automate routine tasks, streamline decision-making, and enhance productivity, allowing organizations to operate more efficiently. AI platforms like Workday's Illuminate are prime examples. Illuminate integrates the power of HR and finance data, using AI to accelerate processes such as content creation, anomaly detection, and workflow automation. These efficiencies result in major cost savings over time, as businesses can reduce manual effort and improve accuracy in routine tasks, all while empowering employees to focus on more strategic work. Oracle echoes this sentiment, emphasizing how AI adoption enhances productivity, especially in sectors where automation can reduce human error and speed up complex decision-making processes. AI solutions can transform not only how companies operate internally but also how they interact with clients and partners, creating a ripple effect that amplifies overall business performance. Staying Competitive Companies that hesitate to invest in AI risk falling behind in an increasingly AI-driven landscape. As Oracle and Workday illustrate, businesses are ramping up their AI efforts to stay competitive. By leveraging AI for predictive analytics, decision support, and process optimization, these organizations are positioning themselves at the forefront of innovation. The upfront costs, then, are not merely an expense but a necessary step toward future-proofing the business. The ROI of AI While AI adoption comes with significant upfront costs, the return on investment is undeniable. Whether through streamlined operations, enhanced productivity, or the ability to maintain a competitive edge, AI is a game-changer for companies willing to embrace its potential. As both Workday and Oracle highlight, the organizations that invest in AI today will be the ones leading the industries of tomorrow. Investing in AI is about more than just technology—it's about transforming your business to thrive in the future. Recruiting AI Talent BGSF is your trusted partner in navigating the complexities of AI . Whether you're looking to integrate cutting-edge AI technologies or optimize existing systems, our expert consultants provide tailored solutions that align with your business objectives. From assessing the best AI tools to streamlining processes with automation, BGSF helps you maximize the return on your AI investments. With our deep industry knowledge and a focus on long-term value, we ensure that your AI initiatives not only enhance efficiency and decision-making but also position your business for future growth and innovation.

  • Oracle CloudWorld 2024: Key Takeaways from the BGSF Team

    Oracle CloudWorld 2024 was a landmark event, buzzing with innovations and insights. Among the attendees were BGSF’s very own Nick Clement, Managing Director of Client Services, and Kenneth Frank, Managing Director of IT Sales. They returned with critical takeaways, particularly around AI, Oracle Cloud Infrastructure (OCI), and the ever-expanding role of BGSF in these spaces. AI Dominates the Conversation Nick Clement encapsulated the overwhelming focus of this year's event with one word: AI. In his words, “AI, AI, AI… I can’t explain how many sessions were focused around AI and its integration with Oracle.” Whether it was in keynote speeches or breakout sessions, AI was the primary topic of interest. From enhancing business operations to customer service automation, AI has permeated every aspect of Oracle’s ecosystem. The Role of AI with Oracle Oracle’s push toward AI-driven solutions has created excitement and complexity for companies navigating large-scale implementations. This is where BGSF comes in. As Nick noted, “The need for BGSF in this space is stronger than ever. There are so many large implementations where there are gaps alongside integrators in which we can assist. Our experience is a large differentiator.” Clients attending CloudWorld expressed their struggles with bumpy project implementations, and BGSF’s unique expertise provides a crucial safety net for companies looking to fill those gaps. Oracle Cloud Infrastructure (OCI) – The Future of Data Centers Kenneth Frank highlighted OCI as one of the standout offerings for companies seeking to eliminate their traditional data centers. "OCI provides agility, scalability, and automatic backups," Kenneth shared, emphasizing how OCI is reshaping how organizations handle their infrastructure needs. The move toward cloud-based solutions is not just a trend but a necessity, driven by OCI’s performance, elasticity, and security advantages. Why Companies are Choosing OCI Kenneth outlined several key reasons organizations are adopting OCI: Security and Reliability : OCI offers a secure infrastructure that ensures mission-critical data is protected. Elasticity for Workloads : OCI adapts to the ever-changing needs of businesses, providing seamless scalability. Multi-Cloud Integration : With 50% of customers now operating in a multi-cloud environment, OCI’s integration capabilities make it the preferred choice for companies. Performance and Innovation : OCI consistently delivers superior performance and innovative solutions priced competitively for maximum value. Oracle’s Strategic Partnerships In a significant move, Oracle announced its partnership with Amazon Web Services ( AWS), strengthening its multi-cloud capabilities and providing customers with even greater flexibility. This partnership signals Oracle’s commitment to staying at the forefront of cloud innovation, ensuring that its customers can leverage the best solutions from various providers. The Road Ahead for BGSF The excitement and innovation of Oracle CloudWorld reinforced the value BGSF can bring to companies navigating complex Oracle environments. As Nick noted, “There were many clients expressing the bumpy roads in their projects. This is where we can help.” At BGSF, our differentiator lies in our hands-on experience and ability to step in where others struggle. With AI and OCI leading the charge, the future is filled with opportunities for our clients—and BGSF is ready to help them navigate it all. Whether you're looking to integrate AI into your business or transition to OCI, BGSF consultants are here and available to guide you through the process. Let’s start a conversation today on how we can help your organization thrive in this rapidly evolving tech landscape. Final Thoughts The key takeaways from Oracle CloudWorld are clear: AI and OCI are at the forefront of the next wave of technological transformation, and security remains a top concern for companies making this transition. As these technologies continue to evolve, BGSF is uniquely positioned to help businesses navigate the challenges and seize the opportunities that come with integrating AI and OCI into their operations. At BGSF, we’re excited to be part of this journey, offering our clients the expertise they need to succeed in this dynamic environment. Whether it’s AI, cloud infrastructure, or security, we are here to help your business thrive in the age of digital transformation.

  • Celebrating National Working Parents' Day: Insights from our own Working Parents

    In honor of National Working Parents' Day, observed annually on September 16th, we're thrilled to spotlight some of our incredible working parents who generously shared their wisdom and experiences. Their advice offers a blend of practical tips and heartfelt insights for juggling the demands of work and home life.   Connect Working Parents & Allies Our Connect Working Parents & Allies Employee Resource Group (ERG), established in 2022, focuses on driving diversity strategies for working parents, creating a sense of belonging, and providing a space for sharing and building connections. Recently, the group leaders surveyed our parents to delve into how being a working parent influences both professional and personal goals. Below, we present key insights and advice from our working parents. Dive in to explore their tried-and-true strategies for achieving a healthy work-life balance!   ( kid-tested, parent-approved! ). Survey Questions and Responses 1.   What's one piece of advice you'd give to new working parents? Expect to be overwhelmed at times. Lucy Lehner - VP of Sales - Strategic Accounts, Professional Remember to give yourself grace. As new parents, we often worry about how others will react to our kids' meltdowns or the need to go home to rest. However, other working parents understand and have been in the same situation too! Maren Chan - Internal Recruiter, Home Office Be careful of pushing things off with the kids. Time is a thief, and childhood is over in the blink of an eye. John Wayert - Delivery Specialist, Professional Prioritize your family. That being said, work and family are both important. Therefore, make sure that you show up to both at 1000%. Juliana Calero - Regional Operations Manager, Property Management 2. How do you prioritize self-care while juggling work and parenting responsibilities? Prioritizing self-care while juggling work and parenting responsibilities often means leaning on your village—those friends, family members, or trusted caregivers who can step in and support you. Don’t hesitate to ask for help, whether it’s someone watching the kids for an hour so you can have a moment to recharge, or simply sharing your challenges with a friend who understands. Kelsey Bodkins  - Delivery Specialist, Professional   3. What’s a small daily ritual or routine that helps you stay connected with your family? Dinner time = no screen time! We connect as a family and talk about our days; the good and the bad. We love family time, and recently started working out together! Vanessa Moore - Talent Coordinator, Property Management I have teen girls, and I saw a video about how time in the car is great for difficult conversations, or any conversations with teenagers as there's no pressure, and no eye contact, which tends to make them feel more comfortable.  Maren Chan - Internal Recruiter, Home Office We eat dinner together every night and say our "rose" (the best thing that happened) and "thorn" (the worst thing that happened) for the day. Katie Yeager - Senior Council – Employment Law & Compliance, Home Office   4. How do you involve your kids in understanding and appreciating your work?  If I'm not on a call, I let them come in my office and ask me questions about what I'm doing. Louie (4) has gotten very interested in the colors and shapes I'm using when I design graphics, and I ask him his opinion sometimes. Matilda (2) just likes to sit with me at my desk and play around. Brittany Berrodin  - Marketing Specialist, Home Office   5. What workplace benefits or policies have made the most positive impact on your experience as a working parent? Paternal Leave and flexible scheduling have been game-changers for managing work and family needs. Shakti Rajwani - VP of Operations, Professional Flexibility in my schedule. I love working for a company that allows me to adjust as needed. What has been AMAZING lately is adjusting my start time. My oldest son is now a car rider, and I now have the flexibility to drop him off at school and come to the office afterward. Vanessa Moore  - Talent Coordinator, Property Management The BGSF family and culture have been my biggest support and resource as a working parent. Having a culture of leaders and co-workers who truly believe that family is important has been refreshing. Having co-workers around me who genuinely show they care and are interested in my life outside the “work” walls helps me get through life just that much easier. Kim Coleman  – Director of Payroll/Billing Services, Home Office   EAP (Employee Assistance Program) Juliana Calero  - Regional Operations Manager, Property Management Having a flexible schedule and an understanding manager has made my life so much more manageable. When something unexpected happens, like a child's illness or school closing, I am not as stressed knowing that my manager will understand and that I can make up the work time by putting in hours outside the normal workday. Katie Yeager - Senior Council – Employment Law & Compliance, Home Office 6. How do you handle the unexpected—like a child’s illness or a work deadline—without feeling overwhelmed?   Focus on top priorities and simplify where possible to manage energy and resources effectively. Lucy Lehner - VP of Sales - Strategic Accounts, Professional 7. Can you share a funny or heartwarming story that captures the essence of being a working parent? While setting up my new office, my son helped me with the standing desk and cheered me on. It was adorable! Brittany Berrodin  - Marketing Specialist, Home Office We're proud to have earned The Best Place for Working Parents® designation for the past four years. This recognition reflects the supportive and caring nature of our team and the impactful resources provided by our Working Parents & Allies ERG. Thank you to all our working parents for their dedication and the valuable contributions they make to our workplace and families every day. Here's to celebrating your remarkable achievements and the balance you strive for!  Supporting our working parents and their families is just one of the ways we demonstrate our commitment to "your future, our purpose." Learn more at BGSF.com .

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