Management Consulting
Roadmap development for new implementations, enhancements, and continuous improvement.
Assessments

• Alignment of your business goals to ServiceNow modules, capabilities, and workflows to help you refine your strategy and establish prioritization and next steps.

• Find optimization or improvement opportunities within your current ServiceNow implementation.

ServiceNow for Service Desk - We’ll review the holistic service to identify improvements, efficiency gains, and ways to maximize value from our experienced and certified internal teams or existing vendor contracts.

Managed Projects

• BGSF will manage your project for ServiceNow upgrades, adding modules to an existing implementation, implementing enhancements or integrations, or providing subject matter expertise and governance support.

• ServiceNow for ITSM - We can evaluate your services and configuration to identify and implement improvements to support your continuous improvement program.

Managed Services

•  Application management and support

• Service Desk and related ITSM Managed Services delivered via BGSF’s ServiceNow configuration (leveraged or dedicated support available). 

Staff Augmentation

• Contract resources with targeted specialization to provide oversight and governance support or to supplement your implementation, enhancements, integration, or other ServiceNow requirements.

• Staff a ServiceNow project with BGSF resources, including experienced Project Managers, Business Analysts, Developers, and Administrators. Your organization can manage or outsource the day-to-day activities and outcomes for your internal project needs.